Phone Line Down

[#1]

Is there anyway to check the service status for our phone on the plusnet site? Had a problem where the phone wasnt ringing on incomming calls but the calls were just lighting up on the screen. Now it just says No Line with no dial tone and i cant ring in or out. I tried to BT phone fault checker but said number no recognised probably because on plusnets system? Fibre is still working on the same line.

[#2]

I don't think we've ever put a service status on telephone lines as they're out of our control. Any outage would tend to be localised and I certainly can't remember of any wide scale outage for phone.
Have you contacted support to get a line fault raised?

[#3]

Just started working again, must have been BT working on the line. 

[#4]

Woop