Noisy Line
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Noisy Line
02-10-2016 9:14 AM - edited 02-10-2016 9:14 AM
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Looks like noise on our line keeps knocking out the broadband signal. Tried the online troubleshooter but just get an "Oops, something seems to have gone wrong" message.
Any suggestions?
Re: Noisy Line
02-10-2016 12:27 PM
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Hello there,
I'm sorry to hear that you're experiencing noise on your line. If you private message me your username I'll be happy to run a line test for you tomorrow morning.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Noisy Line
03-10-2016 1:45 PM
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Thanks for your PM. Testing your line I'm not finding a definitive cause of the crackling. I've raised a ticket on your account with a few checks you can try before we book an engineer. If you would like an appointment please get back to us via the ticket on the account.
If this post resolved your issue, please click the 'This fixed my problem' button
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