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Enabling VoiceMail

FIXED
ironcladchicken
Dabbler
Posts: 15
Registered: ‎02-02-2017

Enabling VoiceMail

I joined PlusNet in February - when I joined up I selected to have voicemail on my home phone (the basic free voicemail)

Checking the 'Home Phone Control Panel' I can see voicemail is considered active (little green box)

But when I dial 1571 on my phone I get the 'this line does not have an message service' message.

 

Is there a way I can get the free voicemail turned on?

 

Thanks!

 

3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Enabling VoiceMail

Fix

Sorry to hear that.

It looks like it wasn't added on our suppliers systems.

I've placed a order manually and it should be working within a hour.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
ironcladchicken
Dabbler
Posts: 15
Registered: ‎02-02-2017

Re: Enabling VoiceMail

Just checked & everything seems to be working now - Thanks!

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Enabling VoiceMail

Glad to hear it!

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team