Can I manually add my own numbers to Call Protect blacklist?
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Can I manually add my own numbers to Call Protect blacklist?
22-02-2021 11:45 AM
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I've had Call Protect set up for about 3 weeks, but I can't seem to add any unwanted phone numbers by dialling 1572; I just get a 'service unavailable' message.
Can I only add a number once I've answered a call? Or can I add the number manually to a Call Protect blacklist via my members account?
Thanks.
Re: Can I manually add my own numbers to Call Protect blacklist?
22-02-2021 11:55 AM
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Welcome to the Forum @cool4cats
I thought that message meant that Call Protect wasn't enabled. Is it showing on on your account?
If - when - you can access it, yes you can add numbers manually that you want blocked. But not though your account or a web interface, just using the phone itself. As far as I know, the attached file (I downloaded it some time ago) is still up-to-date.
Re: Can I manually add my own numbers to Call Protect blacklist?
22-02-2021 11:58 AM - edited 22-02-2021 12:00 PM
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Re: Can I manually add my own numbers to Call Protect blacklist?
22-02-2021 9:06 PM
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Thank you @BrightonRock .
Yes Call Protect is showing on my account, but when I dial 1572 I get a 'this service is unavailable' message; I think I may need to call customer services.
Re: Can I manually add my own numbers to Call Protect blacklist?
23-02-2021 8:46 AM
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Yes, I think it is going to need Plusnet to look at the situation. One of the team might pick it up here.but I think you might well have to phone in.
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