cancel
Showing results for 
Search instead for 
Did you mean: 

1571

FIXED
Hiho
Newbie
Posts: 3
Registered: ‎21-12-2022

1571

I have a voicemail service already set up on my phone so want to remove the 1571 option. A previous member suggested changing the voicemail to cut in ahead of the 1571 but I need to have more time to pick up the call. Any thoughts much appreciated.

4 REPLIES 4
198kHz
Seasoned Hero
Posts: 5,730
Thanks: 2,773
Fixes: 41
Registered: ‎30-07-2008

Re: 1571

Welcome to the forum. 🙂

You should be able to opt out of the 1571 facility if you log into the Member Centre, click on 'Phone', then 'Add or remove call features'.

Murphy was an optimist
Zen FTTC 40/10 + Digital Voice   FRITZ!Box 7530
BT technician (Retired)
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,896
Thanks: 1,506
Fixes: 480
Registered: ‎01-01-2012

Re: 1571

Fix

Hi @Hiho

I'm sorry for any inconvenience having 1571 active on your line is causing.

I've asked our suppliers to remove it for you and it should be gone now

Let us know if there's anything else we can help with

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
Hiho
Newbie
Posts: 3
Registered: ‎21-12-2022

Re: 1571

That's really useful info, thank you. I didn't get around to testing it out as the issue got sorted pretty quickly! 

Hiho
Newbie
Posts: 3
Registered: ‎21-12-2022

Re: 1571

Fantastic, all sorted. Thanks very much.