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150 - who is the service provider
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150 - who is the service provider
01-02-2013 12:19 PM
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I have a PlusNet line but when I dial 150 it goes to BT.
Can anyone confirm if this is correct. I thought it went to the provider of the service which in this case would be PlusNet.
I know PlusNet is owned by BT but I expected it to direct to PlusNet.
Can anyone confirm if this is correct. I thought it went to the provider of the service which in this case would be PlusNet.
I know PlusNet is owned by BT but I expected it to direct to PlusNet.
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Re: 150 - who is the service provider
01-02-2013 12:38 PM
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I get "Sorry you cannot call that number from this line"
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Re: 150 - who is the service provider
01-02-2013 12:48 PM
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Are you sure you've actually signed up for Plusnet's Home Phone, akthus?
Broadband and phone are separate services, and it sounds like you're still with BT for phone.
I get the same message as Oldjim.
Broadband and phone are separate services, and it sounds like you're still with BT for phone.
I get the same message as Oldjim.
Murphy was an optimist
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
Zen FTTC 40/10 + Digital Voice FRITZ!Box 7530
BT technician (Retired)
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Re: 150 - who is the service provider
01-02-2013 12:54 PM
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If you've just joined as a broadband user at your current house the phone usually changes over a bit after the broadband
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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Re: 150 - who is the service provider
01-02-2013 12:56 PM
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Hi 4c
Yes I am signed up for PlusNet phone and fbre broadband when they can manage to get that working for me.
I have had issues from migrating over from TalkTalk and whether the number had migrated acroos correctly or not.
But I can make phone calls in and out and they show up on my PlusNet account.
Yes I am signed up for PlusNet phone and fbre broadband when they can manage to get that working for me.
I have had issues from migrating over from TalkTalk and whether the number had migrated acroos correctly or not.
But I can make phone calls in and out and they show up on my PlusNet account.
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Re: 150 - who is the service provider
01-02-2013 1:06 PM
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When I was with TalkTalk it used to direct to them. Now when you dial 150 it goes to BT.
BTW I moved from TalkTalk to PluSNet for phone and broadband. It has been a nightmare with all kinds of things going wrong.
I have had incoming calls to my house ringing my next door neighbour. That was fixed and then I realised TalkTalk customers calling me would hear a ringing tone but I would get nothing.
These issues have been fixed after 2 weeks of going live but my Fibre Internet which was supposed to be live on the 19th is still not working despite 2 engineer visits.
BTW I moved from TalkTalk to PluSNet for phone and broadband. It has been a nightmare with all kinds of things going wrong.
I have had incoming calls to my house ringing my next door neighbour. That was fixed and then I realised TalkTalk customers calling me would hear a ringing tone but I would get nothing.
These issues have been fixed after 2 weeks of going live but my Fibre Internet which was supposed to be live on the 19th is still not working despite 2 engineer visits.
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