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Multiple users logged into games results in disconnect after lag spike
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Re: Multiple users logged into games results in disconnect after lag spike
06-01-2015 11:18 AM
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Quote I've been connected to the master/test socket (faceplate unscrewed, whichever that is) via a new filter since the issue was raised on the 3rd
That's a little concerning as the number of disconnections has increased since then! Could you stay in the test socket but switch back to the old filter?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: Multiple users logged into games results in disconnect after lag spike
06-01-2015 11:30 AM
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Will do so this evening
Cheers
Cheers
Re: Multiple users logged into games results in disconnect after lag spike
06-01-2015 6:29 PM
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Connected with the microfilter previously in use. Still in the test socket
Cheers
EDIT: Attached router stats from after this was done
Cheers
EDIT: Attached router stats from after this was done
Re: Multiple users logged into games results in disconnect after lag spike
07-01-2015 9:08 AM
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The line hasn't dropped since 6.20pm yesterday, which is when I assume you changed the filter over. How's the gaming been since then?
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Re: Multiple users logged into games results in disconnect after lag spike
07-01-2015 9:21 AM
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Gaming has been fine, and stable alongside a steady (low latency) general connection, although I've yet to try Youtube.
Yes 18:20 I walked through the door and swapped filters. It seems so strange, that the filter in use before raising the fault was also giving us drop-outs. Is this possibly the interleaving making a difference then?
Thanks for your help and patience throughout Chris
Yes 18:20 I walked through the door and swapped filters. It seems so strange, that the filter in use before raising the fault was also giving us drop-outs. Is this possibly the interleaving making a difference then?
Thanks for your help and patience throughout Chris
Re: Multiple users logged into games results in disconnect after lag spike
07-01-2015 12:57 PM
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Did any incoming phone calls on your landline happen at same time as any disconnections with either filter? Try 17070 option 1 for ringback and see, a faulty filter during a incoming call can cause you to lose connection
FTTP 500 regrade from Tues 28th November
Re: Multiple users logged into games results in disconnect after lag spike
07-01-2015 2:11 PM
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Our phone is never plugged in, we only own one for line tests. We each have mobiles with free minutes, and answering the landline to telemarketers got old quite quickly
Re: Multiple users logged into games results in disconnect after lag spike
07-01-2015 8:46 PM
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Should I replace the faceplate on the master socket now?
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