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Is Plusnet broadband actually any good?

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Newbie
Posts: 1
Registered: 2 weeks ago

Is Plusnet broadband actually any good?

With BT's price hikes it has given me a chance to get out of my contract as the prices are ridiculous, I am thinking of going with Plusnet as they seem very cheap.

They mention that they throttle things like streaming and online gaming at peak times, how prominent is this? Also is it anything like TalkTalk as I have been with them and could get better internet by plugging an Ethernet cable into a potato.

 
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Seasoned Hero
Posts: 5,353
Thanks: 2,364
Fixes: 159
Registered: ‎30-06-2016

Re: Is Plusnet broadband actually any good?

@josephjill  Welcome to the forum.

I don't know where all these stories about throttling come from. The service that comes down the wires is exactly the same as BT retails, it uses the same infrastructure. Yes sometimes people find that they are connected to an Openreach hot SVLAN and start complaining that they are being deliberately throttled rather than accept that their local Openreach network which is carrying data from the vast majority of ISPs is overloaded. 

The only issue with Plusnet at the moment is the scarcity of customer service agents if you have a problem but again I don't know if othe budget ISPs are any better.