cancel
Showing results for 
Search instead for 
Did you mean: 

FTTP Upgrade

FIXED
jab1
Legend
Posts: 18,549
Thanks: 6,040
Fixes: 280
Registered: ‎24-02-2012

Re: FTTP Upgrade

@beeceegee Agreed, but I think it is a little suspect. I have known that site to tell me I'm getting ~100Mbps on a 40/10 FTTC connection, but it is usually reliable.

John
dvorak
Moderator
Moderator
Posts: 29,701
Thanks: 6,588
Fixes: 1,485
Registered: ‎11-01-2008

Re: FTTP Upgrade

It's the most reliable and consistent one I've found, closely followed by TBB. 

 

CleanShot 2022-06-10 at 08.58.42@2x.png

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Teece
Rising Star
Posts: 85
Thanks: 18
Fixes: 3
Registered: ‎08-04-2008

Re: FTTP Upgrade

@dvorak - that's the 900/115 service, I assume?

dvorak
Moderator
Moderator
Posts: 29,701
Thanks: 6,588
Fixes: 1,485
Registered: ‎11-01-2008

Re: FTTP Upgrade

@Teece - Yup Smiley 

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,619
Thanks: 10,177
Fixes: 1,606
Registered: ‎21-04-2017

Re: FTTP Upgrade


@jamsey66 wrote:

Hi, 

Just a update, upgrade went live today did speed test and this is the result, Thanks for the advice and help

Image 09-06-2022 at 22.38.jpg


Nice! Looking good. Thumbs_Up

@beeceegee wrote:

That's an impressive download speed for a 145 service 😲

It is indeed. I’ve provisioned it on the wrong profile by mistake. I’ll correct when I’m in the office next week. Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Teece
Rising Star
Posts: 85
Thanks: 18
Fixes: 3
Registered: ‎08-04-2008

Re: FTTP Upgrade

@Gandalf Booo! 😂

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,619
Thanks: 10,177
Fixes: 1,606
Registered: ‎21-04-2017

Re: FTTP Upgrade

@Teece, haha I give and then I take it away. Cheesy

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
beeceegee
Pro
Posts: 625
Thanks: 83
Fixes: 4
Registered: ‎27-11-2012

Re: FTTP Upgrade


@Gandalf wrote:

Thumbs_Up

@beeceegee wrote:

That's an impressive download speed for a 145 service 😲

It is indeed. I’ve provisioned it on the wrong profile by mistake. I’ll correct when I’m in the office next week Smiley


Sorry @jamsey66 think I've just cost you 60Mb/s. I'll keep quiet in future Embarrassed

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,619
Thanks: 10,177
Fixes: 1,606
Registered: ‎21-04-2017

Re: FTTP Upgrade


@beeceegee wrote:
@beeceegee wrote:

That's an impressive download speed for a 145 service 😲

It is indeed. I’ve provisioned it on the wrong profile by mistake. I’ll correct when I’m in the office next week Smiley


Sorry @jamsey66 think I've just cost you 60Mb/s. I'll keep quiet in future Embarrassed


I actually spotted my mistake just as I finished placing the order. I figured it’d be easier to reprovision once it’d gone through rather than cancelling and replacing it. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jamsey66
Rising Star
Posts: 50
Thanks: 19
Registered: ‎14-02-2014

Re: FTTP Upgrade

Huuummmm, don't want you to get into trouble 😂, im sure I can forgive you 😢

jamsey66
Rising Star
Posts: 50
Thanks: 19
Registered: ‎14-02-2014

Re: FTTP Upgrade

Thinking about it over the weekend I might as well go for the 300Mb speed, can you advise

TIA James

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,619
Thanks: 10,177
Fixes: 1,606
Registered: ‎21-04-2017

Re: FTTP Upgrade

Haha I'm afraid I can't leave you on that as I'll need to correct things as part of what we call "supplier asset reconciliation", which basically makes sure the package we're selling matches the product we've ordered from our suppliers. If I don't do it, someone else will. Wink If you're wanting to upgrade, I can hold off for a couple of days though so we don't have to place two orders and you'd be best speaking with our Customer Options Team again on 0800 013 2632. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jamsey66
Rising Star
Posts: 50
Thanks: 19
Registered: ‎14-02-2014

Re: FTTP Upgrade

Hi,

Just upgraded to 300 for £3 more a month, bit of a no brainer, appreciate your previous comments one has to try lol

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,619
Thanks: 10,177
Fixes: 1,606
Registered: ‎21-04-2017

Re: FTTP Upgrade

Nice! Absolutely, if you don't ask, you don't get. Cheesy 

The upgrade should go through tomorrow, let us know how it goes. 

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
jamsey66
Rising Star
Posts: 50
Thanks: 19
Registered: ‎14-02-2014

Re: FTTP Upgrade

Indeed, I will

James