FTTP Upgrade
FIXED
@jamsey66 wrote:
Hi,
Just a update, upgrade went live today did speed test and this is the result, Thanks for the advice and help
Nice! Looking good. 
@beeceegee wrote:
That's an impressive download speed for a 145 service 😲
It is indeed. I’ve provisioned it on the wrong profile by mistake. I’ll correct when I’m in the office next week. 
@Gandalf wrote:
@beeceegee wrote:
That's an impressive download speed for a 145 service 😲
It is indeed. I’ve provisioned it on the wrong profile by mistake. I’ll correct when I’m in the office next week
Sorry @jamsey66 think I've just cost you 60Mb/s. I'll keep quiet in future 
@beeceegee wrote:
@beeceegee wrote:
That's an impressive download speed for a 145 service 😲
It is indeed. I’ve provisioned it on the wrong profile by mistake. I’ll correct when I’m in the office next week
Sorry @jamsey66 think I've just cost you 60Mb/s. I'll keep quiet in future
I actually spotted my mistake just as I finished placing the order. I figured it’d be easier to reprovision once it’d gone through rather than cancelling and replacing it.
Haha I'm afraid I can't leave you on that as I'll need to correct things as part of what we call "supplier asset reconciliation", which basically makes sure the package we're selling matches the product we've ordered from our suppliers. If I don't do it, someone else will. 
If you're wanting to upgrade, I can hold off for a couple of days though so we don't have to place two orders and you'd be best speaking with our Customer Options Team again on 0800 013 2632.