CHAP authentication failure juniper srx

[#1]

Been trying to work out how to setup PPPOE on my SRX320 to work with BT ONT but each time it’s failing Chap authentication according to the logs.

Does anything special need to be done to enable third party router support?

I’ve tried resetting my member centre password, re entering it etc - still getting chap authentication failures on my juniper SRX320.

Username I’m using is: %username%@plusdsl.net

Thanks

[#2 · Accepted solution]

@Mbond65 Make sure you've not got a VLAN ID se

If that isn't the problem then try setting the 'disable-eol-tag' in the PPPoE options

There was an issue with another router some time ago where it's sending of the eol tag upset the BTw gateway

[#3]

Disable eol tag fixed it, thank you so much!

For anyone with a SRX who has the same issue, commands to implement:

[edit]
user@host# set interfaces pp0 unit 0

[edit interfaces pp0 unit 0]
user@host# set pppoe-options ignore-eol-tag

[#4]

Moderator's note(s):

Thread moved from Broadband to Full Fibre.