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Hub 2 orange and LON light red

FIXED
map1984
Dabbler
Posts: 18
Thanks: 4
Fixes: 1
Registered: ‎13-08-2018

Hub 2 orange and LON light red

Hi, at just after 8pm my Internet went down(Doncaster - dn4) , I tried the usual unplug it all (socket and hub) from mains power and back on, no change though.
The plusnet help bot, but I've just got told to text for an advisor in the morning. Anything else I can/ need to do?
Thanks for any help
2 REPLIES 2
jab1
Legend
Posts: 19,205
Thanks: 6,311
Fixes: 290
Registered: ‎24-02-2012

Re: Hub 2 orange and LON light red

Fix

A red LOS (not LON) means there is a fault in the Openreach circuit somewhere - you need to contact PN to get  them to raise the fault with OR.

John
map1984
Dabbler
Posts: 18
Thanks: 4
Fixes: 1
Registered: ‎13-08-2018

Re: Hub 2 orange and LON light red

Thanks John, pleasantly surprised to see it came back to life somewhere between midnight and 1am, and seems to be working fine.
Spoiled my night in front of the TV, but relieved to see it's OK! Thanks for your reply.