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orange light

dandrfuller
Newbie
Posts: 1
Registered: 06-04-2018

orange light

I have a hub one which I can connect to the Internet with by using iPad and phone but my laptop does not unless I use the Ethernet cable, I can not find any mention of this steady orange light please can someone help 

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 7,612
Thanks: 2,222
Fixes: 380
Registered: 21-04-2017

Re: orange light

Welcome to the community forums @dandrfuller

It sounds like WiFi might be switched off in the router settings.

Can you try a factory reset by pushing a paperclip into the reset hole at the back for 20 seconds?

Let us know how you get on.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team