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orange light

dandrfuller
Newbie
Posts: 1
Registered: ‎06-04-2018

orange light

I have a hub one which I can connect to the Internet with by using iPad and phone but my laptop does not unless I use the Ethernet cable, I can not find any mention of this steady orange light please can someone help 

1 REPLY 1
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,573
Thanks: 10,294
Fixes: 1,600
Registered: ‎21-04-2017

Re: orange light

Welcome to the community forums @dandrfuller

It sounds like WiFi might be switched off in the router settings.

Can you try a factory reset by pushing a paperclip into the reset hole at the back for 20 seconds?

Let us know how you get on.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet