Speed has plummeted from 40M to 2M today
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Speed has plummeted from 40M to 2M today
Speed has plummeted from 40M to 2M today
05-11-2014 8:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just tried a reboot of router and...gasp...bt modem. Everything started up ok, but still at 2/20.
Any idea what's going on? I have a disappointed family moaning at me...
Cheers,
Lee.
Re: Speed has plummeted from 40M to 2M today
05-11-2014 8:39 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speed has plummeted from 40M to 2M today
05-11-2014 8:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
<snip>
Phone exchange:
GLENROTHES CENTRAL
Estimated line speed:
26Mb (Download speed could vary depending on line conditions. Estimates are the maximum speeds that your phone line can support. These speeds are dependent on the package you choose.) - Checked on 2014-10-13 11:58:05
Current line speed:
40 Mb
jim:green phone number removed mod:end
Re: Speed has plummeted from 40M to 2M today
05-11-2014 8:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Testing isn't showing any physical issues with your connection. Your sync speeds are fine for your line and your profile is set accordingly
Have you been running these tests over a wired or wireless connection?
Re: Speed has plummeted from 40M to 2M today
05-11-2014 9:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Ps. Thanks for removing phone number...slipped by me that one!
Re: Speed has plummeted from 40M to 2M today
06-11-2014 9:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speed has plummeted from 40M to 2M today
06-11-2014 12:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Everything back to normal this morning.
40 Meg speed tests over my wifi. No router reboots or anything.
Issue at my exchange perhaps? Didn't stop me being lynched by my impatient wife & kids yesterday for failing to provide them with adequate broadband for their Netflix & gaming needs!
Thanks for your help anyway, appreciated.
Re: Speed has plummeted from 40M to 2M today
06-11-2014 12:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
More likely interference from a neighboring wifi. It's possible that a nearby one changed channel and was interfering with yours.
Quote Issue at my exchange perhaps?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Speed has plummeted from 40M to 2M today
06-11-2014 1:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
How far do you need to be for interference from someone else's wifi? We don't pick up other networks when scanning - houses are quite spaced apart.
Cheers,
Lee.
Re: Speed has plummeted from 40M to 2M today
06-11-2014 2:49 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
There has been a bit of maintenance on your exchange of late but I don't think this would have caused the problems that you describe. In the unlikely even that you have a repeat, please let us know so we can do more testing.
Thanks,
Tony
Re: Speed has plummeted from 40M to 2M today
06-11-2014 8:18 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
After last nights problems, I was back at the full 40/20 this morning (on wireless) - or as near as can be I guess.
Got home from work about 7pm this evening, and the first thing I did was run a speedtest again. Back to <3mb download, and this time about 6/7mb upload.
I used a homeplug and ran the BT wholesale speedtest from my computer upstairs, after ensuring I had disabled wireless first. The same poor results. Running the 'further diagnostics' test showed that I had synced at the full 80/20, and that my acceptable range was something like 61mb to 77mb.
So, any ideas? Running the homeplug takes wireless interference out of the equation, yes?
Cheers,
Lee.
Re: Speed has plummeted from 40M to 2M today
06-11-2014 9:52 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
speed during peak times dropping to around 2 - 4mb and off peak hitting around 30mb both last night and tonight. (I'm wired all the time)
Line speed has changed a bunch the last couple of days also. From 40mb to 25mb and 31mb.
Current speed peak(bt wholesale showing similar @ 2.82mb down and 7.95mb up):
after midnight(bt wholsale showing the same)
Re: Speed has plummeted from 40M to 2M today
07-11-2014 7:08 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speed has plummeted from 40M to 2M today
07-11-2014 7:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Speed has plummeted from 40M to 2M today
07-11-2014 8:02 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Fibre Broadband
- :
- Re: Speed has plummeted from 40M to 2M today