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Fibre installed today but same speeds

prbealey
Newbie
Posts: 1
Registered: 11-11-2014

Fibre installed today but same speeds

Hi could someone please look at my profile to see if it has been updated as I am still getting the same speeds as adsl.
Thanks
Paul
3 REPLIES
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Fibre installed today but same speeds

Hi Paul,
It looks as though my colleague updated the profile for you when you spoke to him last night. Please let us know if there are any further questions we can help with.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Community Veteran
Posts: 1,125
Thanks: 4
Registered: 14-08-2007

Re: Fibre installed today but same speeds

Will he also need to restart his router?
Community Gaffer
Community Gaffer
Posts: 17,646
Thanks: 640
Fixes: 162
Registered: 05-04-2007

Re: Fibre installed today but same speeds

That was sorted last night too.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff