Slow Internet

[#1]

Over the past week my internet has been dropping out a bit.  It seems to be worse in the evening. I have run a speedtest and the diagnostics as per some info posted here and have attached the results.  Can someone please investigate?  Thanks.

[#2]

Can someone look in to this please, there has been little to no change in a week.

[#3]

Considering this post has gone 3 weeks without a reply from Plusnet and that calling is a near impossibility, I guess this is not going to get looked at.  Great Job.

[#4]

@LD19_QQ  Have you tried raising a fault online? https://faults.plus.net 

[#5]

You can get through to tech by going through the billing route when you call them.

Speak with retention's and they'll be able to transfer you over.