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Slow Fibre Speed

DanWoodhouse
Newbie
Posts: 1
Registered: ‎15-11-2017

Slow Fibre Speed

For the last week or so my fibre has been dreadfully slow. Speeds of 8-10mbs when it should be 40mb!

 

I've tried resetting the router etc but nothing is fixing it. Help?

1 REPLY
Plusnet Help Team
Plusnet Help Team
Posts: 13,536
Thanks: 251
Fixes: 69
Registered: ‎27-04-2007

Re: Slow Fibre Speed

Hi Dan,

 

Line checks aren't showing any obvious problems at all. 

 

Were you connecting over WiFi when ran that particular speed test?

 

If so I'd try following the checks here: https://goo.gl/BBd2Tu

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team