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Can't find the 'Manage My Mail' (Mailbox settings etc) link

FIXED
ElectricString
Hooked
Posts: 5
Registered: ‎29-08-2007

Can't find the 'Manage My Mail' (Mailbox settings etc) link

I can't find the 'Manage my mail' link from the 'Manage Your Account' page.

Am I missing something or is it gone?

4 REPLIES 4
Townman
Superuser
Superuser
Posts: 28,683
Thanks: 12,894
Fixes: 240
Registered: ‎22-08-2007

Re: Can't find the 'Manage My Mail' (Mailbox settings etc) link

Fix

The link should be under manage my account.  The link you need is here - https://www.plus.net/manage_my_mail

 

If you have email on the account, that link should get you where you need to be.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Dan_the_Van
Superuser
Superuser
Posts: 4,657
Thanks: 2,967
Fixes: 139
Registered: ‎25-06-2007

Re: Can't find the 'Manage My Mail' (Mailbox settings etc) link

@Townman 

I found the direct access to "Manage My Mail" in the members centre was removed when I was migrated to Greenby.

I now use https://greenby.com/ 

However saying this the link you supplied does take me to the plusnet Manage My Mail still, but as I have migrated I will not be using it.

@ElectricString 

If you've been migrated maybe try the link I supplied.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

ElectricString
Hooked
Posts: 5
Registered: ‎29-08-2007

Re: Can't find the 'Manage My Mail' (Mailbox settings etc) link

The link you gave works fine!

Still can't find the link in 'Manage My Account' page.

Thanks!

 

ElectricString
Hooked
Posts: 5
Registered: ‎29-08-2007

Re: Can't find the 'Manage My Mail' (Mailbox settings etc) link

My email account is supposed to be migrated to Greenby soon, but I haven't had any direct communication about it since October last year.