Can't find the 'Manage My Mail' (Mailbox settings etc) link
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Can't find the 'Manage My Mail' (Mailbox setti...
30-01-2026 10:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can't find the 'Manage my mail' link from the 'Manage Your Account' page.
Am I missing something or is it gone?
Fixed! Go to the fix.
30-01-2026 10:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The link should be under manage my account. The link you need is here - https://www.plus.net/manage_my_mail
If you have email on the account, that link should get you where you need to be.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Can't find the 'Manage My Mail' (Mailbox settings etc) link
31-01-2026 9:12 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I found the direct access to "Manage My Mail" in the members centre was removed when I was migrated to Greenby.
I now use https://greenby.com/
However saying this the link you supplied does take me to the plusnet Manage My Mail still, but as I have migrated I will not be using it.
If you've been migrated maybe try the link I supplied.
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Can't find the 'Manage My Mail' (Mailbox settings etc) link
01-02-2026 4:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The link you gave works fine!
Still can't find the link in 'Manage My Account' page.
Thanks!
Re: Can't find the 'Manage My Mail' (Mailbox settings etc) link
01-02-2026 4:29 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My email account is supposed to be migrated to Greenby soon, but I haven't had any direct communication about it since October last year.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- :
- Re: Can't find the 'Manage My Mail' (Mailbox setti...