Packet Loss 4pm to 10pm each day
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Re: Packet Loss 4pm to 10pm each day
13-02-2017 8:15 AM - edited 13-02-2017 8:17 AM
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No
WinMTR showed about a 10% packet loss.
Routerstats shows a pretty consistent line across all the graphs.
Re: Packet Loss 4pm to 10pm each day
13-02-2017 11:38 AM
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continual low level packet loss all night
But noise margins stayed stable
What about error rates? If using router stats I'm sure you can graph those too?
Re: Packet Loss 4pm to 10pm each day
13-02-2017 12:40 PM
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What about error rates? If using router stats I'm sure you can graph those too?
Are they available on the Hub 1?
Re: Packet Loss 4pm to 10pm each day
13-02-2017 7:21 PM
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Re: Packet Loss 4pm to 10pm each day
14-02-2017 7:09 AM
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So the router disconnected yesterday afternoon and reconnected ... packet loss dropped to just tiny little spikes. Then this morning it recorded another "PPP LCP Send Termination Request [User request]" ... although I was asleep at the time
Re: Packet Loss 4pm to 10pm each day
18-02-2017 9:18 AM - edited 18-02-2017 9:37 AM
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another BT engineer visit .. tells me REIN isn't really an issue with FTTC.. He got 1 bad impedence reading which then went away (!!) but he put me on a different pair back to the cab.... Increased speed ... but ...
Think I need to change the topic as the problem now seems to be in the morning... although I did have some TV glitches last night (and its unwatchable this morning)
Host | % | Sent | Recv | Best | Avrg | Wrst | Last |
PNHUB1 | 0 | 56260 | 56260 | 0 | 0 | 16 | 1 |
lo0.central10.psb-bng02.plus.net | 1 | 55016 | 54705 | 10 | 11 | 105 | 10 |
411.be6.psb-ir01.plus.net | 1 | 54977 | 54656 | 10 | 11 | 102 | 11 |
195.99.125.134 | 1 | 54952 | 54625 | 10 | 11 | 110 | 11 |
peer1-et-2-1-0.telehouse.ukcore.bt.net | 1 | 54951 | 54623 | 11 | 12 | 105 | 12 |
No response from host | 100 | 11262 | 0 | 0 | 0 | 0 | 0 |
po4-31.core-rs2.thdo.ncuk.net | 1 | 55021 | 54711 | 11 | 19 | 427 | 13 |
pingbox1.thinkbroadband.com | 1 | 55073 | 54775 | 11 | 12 | 110 | 12 |
So the only thing that hasn't changed is the drop line from the top of the house...
So where do I go from here..... a lift and shift or do I just cancel my services and move over to cable as its obviously a BT infrastructure issue
Re: Packet Loss 4pm to 10pm each day
18-02-2017 8:05 PM - edited 18-02-2017 8:08 PM
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Packet loss came and went. TV signal kept breaking up.
Rebooting TV box didn't fix issues.
Dropping line didn't fix TV issue (still glitching when line down so multicast is being impacted by what ever this fault is) ... that's the first two big dips just before 4pm
Restarted HubOne (big spike just after 4pm) - problem seems to have gone away for now -so why should restarting the hardware without touching any of the cables make the problem go away?
Re: Packet Loss 4pm to 10pm each day
18-02-2017 8:42 PM
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Perhaps unplugging the DSL cable, then plugging it back in again would give the same result, although I don't recommend actually doing that.
Re-connecting the DSL, in the presence of some extra interference or REIN, can result in the modem re-connecting at a lower speed, and avoiding the frequencies worst affected by the interference, giving a more reliable connection with less packet loss.
Re: Packet Loss 4pm to 10pm each day
18-02-2017 8:49 PM - edited 18-02-2017 8:50 PM
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Only the upstream dropped by about 200K to 7.6 - downstream is still solid at 46.7
As I said BT engineer said REIN isn't really a problem with FTTC frequencies - I've no idea if he's talking BS or not - all I know is that the last time PN got test results there were large number of error seconds being reported and I suspect that it would still be the same with everything in effect having been replaced (apart from a 20 foot drop cable)
Re: Packet Loss 4pm to 10pm each day
18-02-2017 9:07 PM
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Even though the speed didn't change, could your interleaving depth have increased making your line less prone to bursts of noise? Just brainstorming here.
Re: Packet Loss 4pm to 10pm each day
18-02-2017 9:13 PM
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I've no idea - not sure if PN can tell that either.
I phoned PN today because frankly I'm getting sick and fed up of this - I've a TV service which basically doesn't work when I want to use it and BT just seem to be shrugging their shoulders about it. Its been bounced up to PN's fault team who will be looking at it tomorrow (apparently).
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