Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
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Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
03-04-2016 7:55 PM
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Re: Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
03-04-2016 10:36 PM
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I am on the Holmfirth exchange.
Re: Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
07-04-2016 12:05 PM - edited 07-04-2016 12:07 PM
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Hi all,
Sorry to hear about the issue. I'm glad we've got an engineer visit booked in for you as it sounds like there may be something interfering with the modem or that it may be faulty from what you've told us.
Keep us posted.
Same goes for yourself @Cerberos, I can see an engineer is due to visit today.
Re: Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
07-04-2016 2:57 PM - edited 07-04-2016 3:02 PM
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The engineer has been this morning and as with all intermittent faults - no fault found.
He did however say he was at our neighbors yesterday, who had had no internet since Sunday - it was of course working again when he got there. By co-incidence they are also plusNet customers at number 4 on the same road.
I have attached some graphs of what is happening to my internet connection. They show how the ping times to portal.plus.net vary over the past few days.
I also monitor pings to facebook, google and 8.8.4.4 - all graphs are the same as the PlusNet one
Re: Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
07-04-2016 3:44 PM
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I know this may sound silly, do you have street lights turnt off at night by council?
If you Like it, give it a
Re: Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
07-04-2016 6:04 PM
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It sounds like you could be another victim of G.INP been switched on ECI cabs
Re: Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
12-04-2016 10:04 AM
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Oh well, not great that so many are experiencing similar...but at least I don't feel so alone! Thanks for reply....S
Re: Multiple Internet Drop Outs. Only Unplug/Replug BT Openreach Modem Reconnects
12-04-2016 10:06 AM
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Thanks, this is interesting. My engineer is imminent but I wonder if this issue is a bigger, local area problem. Will be posting on streetlife.co.uk to check in with locals.
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