Moving to ADSL or EO address while in fibre contract term
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Moving to ADSL or EO address while in fibre contract term
04-04-2018 8:59 AM
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Moving to ADSL or EO address while in fibre contract term, how is that dealt with by Plusnet?
My interest has arisen, because I am considering upgrading, but could in the not too distant future have to downsize to a flat. In my town much of such accommodation is connected to EO lines.
No one wants to enter a contract, if part way the service becomes unavailable, but still charged for.
Re: Moving to ADSL or EO address while in fibre contract term
04-04-2018 9:28 AM - edited 04-04-2018 9:38 AM
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As many EO lines are now connected to fibre cabinets isn't it case of researching whether fibre is available to addresses in the area to which you may move using this http://www.dslchecker.bt.com/adsl/ADSLChecker.Address?AEA=Y or equivalent?
Edit
Reading your post again I see that it doesn't answer your question. It also begs the question of what the situation is if you were to move to an address where there was fibre enabled but no spare channels. I shall be interested to read Plusnet 's response.
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Re: Moving to ADSL or EO address while in fibre contract term
04-04-2018 10:38 AM
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We still have 6 groups of EO lines with no forecast of any update. Elsewhere infill cabinets have been provided, but for discrete locations well apart from each other.
Re: Moving to ADSL or EO address while in fibre contract term
04-04-2018 10:48 AM
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Hi there.
We'd be happy to waive all contract fees on a existing contract if you re-contract on a product we can provide at your new address. When/if you need to go ahead I'd recommend calling House Moves on 0800 013 2632.
Hope this helps.
Re: Moving to ADSL or EO address while in fibre contract term
04-04-2018 3:55 PM
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@Gandalf Thanks for the reassurance.
Re: Moving to ADSL or EO address while in fibre contract term
04-04-2018 3:58 PM
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