Is it ok to manually reset my router daily if necessary.

[#1]

Most days my speed is lower than I should be getting but liveable.If I reset my router either with reset button or speed it triples & is at the top of my expected range.Is it ok to do this when I need to.

[#2]

@khkats It is not really advisable - DLM could see this as an errorring connection and band your connection. Standard response follows:-

For Community members to be able to help, information from these two sites:-

BT Broadband (obscuring your phone number) and BTW Performance Tester - Please report the 'Additional Diagnostics', and sight of the Help Desk tab would be a start.

It may also be a good idea to report the results of a Quiet Line Test - dial 17070 option 2 from a (preferably corded) phone. After the confirmation of you phone number, there should be total silence apart from the regular 'Quiet Line Test' announcement. Any other noise - report a PHONE fault first.

[#3]

@khkats 

The key question here is are you saying that your speed over a wireless connection is dropping? If so is the same happening if you connect a computer to the hub using an Ethernet cable? If it’s not then this is a wireless, not a network problem.

[#4]

Thanks will monitor don't want the hassle of engineers out etc

[#5]

Hi probably wireless.I had weeks of this when I first joined & the customer service was brill in the end but a couple of engineers visits & phone line connected to wrong number is all very frustrating.So I just accept speeds when low.But trying same phone ,same server on wireless speed 24 changes to 74.Didnt test on ethernet as I never use ethernet.Just curious if it did any harm resetting when slow.

[#6]

Many people have had issues with WiFi on the Hub1, there is an upgrade program going on, but if you are not on the latest version you could request it.

[#7]

How do I do this please.

[#8]

@khkats 

Read then add a request ti this topic.  https://community.plus.net/t5/My-Router/Hub-One-5GHz-WiFi-issue/m-p/1696363#M15510

[#9]

Log into the router, go to the advanced tab, then troubleshooting, then Help Desk, it will say what version you are on there.

[#10]

Version 4.7.5.1.83.8.263

[#11]

Wow I am a 72 year old lady with some knowledge.Will need a clear head to digest all this & maybe monitor.

[#12]

Good on you. Alas you are on the firmware that has caused issues for some others.

It should be updated at some time - no timetable available, or you could try tagging @bobpullen  asking for the update, on the thread tagged above and you may get it sooner.

[#13]

Thanks for all your help.do you mean just reply to bobpullens post

[#14]

If you just go to the last post @Baldrick1  has linked, .page 174 and ask for the update he should do it when he gets a chance.