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Hub

WillWord
Hooked
Posts: 8
Registered: ‎19-11-2015

Hub

I have the new Hub one, quick question the WPS icon (below the long blue light) remains visible (orange) continually, is this normal ?  Thanks.
5 REPLIES
Community Veteran
Posts: 1,596
Thanks: 278
Fixes: 33
Registered: ‎13-08-2015

Re: Hub

If you press the WPS button, top right, it should go off. Press it again and it will come back on.
WillWord
Hooked
Posts: 8
Registered: ‎19-11-2015

Re: Hub

Hi tried that yesterday and just tried again, WPS flashes for about 2mins in search mode? then goes back to constant on, I asked the question because web pages are taking  longer than normal to load even though my speeds are as expected.
Other things I have tried, reboot Hub 1. Connect via Ethernet cable instead of Wireless. Thanks for your input,
 
Moderator
Moderator
Posts: 19,038
Thanks: 2,088
Fixes: 311
Registered: ‎11-01-2008

Re: Hub

in the manual there's a list of what the lights mean, mines up the loft so can't check.

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Community Veteran
Posts: 1,596
Thanks: 278
Fixes: 33
Registered: ‎13-08-2015

Re: Hub

Just had a look online at the HH5 manual, seems if the Orange Wi-Fi light is on then Wi-Fi security on one or both Wi-Fi channels may be missing. You need to log on to the router and check the settings.
WillWord
Hooked
Posts: 8
Registered: ‎19-11-2015

Re: Hub

Duh, sorry should have thought of that, just found my manual, " you've switched off wireless security for one or both channels" makes sense as on installation, only one device could connect at a time, after 45 mins with telephone support only solution to connect all my devices was to switch off the 5GHz band, would not work with dual band in operation. I do not require the 5GHz band so I followed his advise, to be fair apparentlyI was his first Hub 1 call. Still does not solve my flaky loading of web pages. Thanks for pointing me towards the manual.