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Do plusnet still limit Fibre Extra?

FIXED
jrilton
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Registered: 21-07-2014

Do plusnet still limit Fibre Extra?

Well it looks like I will finally be getting fibre soon (I won't hold my breath though) BT have been working hard on my local cabinet, its only been there 2 years!

 

Unfortunatly BT have updated the estimates and they are really low!

High Low High Low
VDSL Range A (Clean) 64 49 15.7

10.3

VDSL Range B (Impacted) 48.3 27.4 12.3 5.7

 

I remember reading something about PN will not sell you the fibre extra if your speed estimates are too low! I could get the 40/2 one but 2Mbps upload is too slow Sad 

 

Is this still the case?

7 REPLIES
Plusnet Staff
Plusnet Staff
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Registered: 17-10-2015

Re: Do plusnet still limit Fibre Extra?

Good Evening Smiley 

 

I've taken a look at your account and ran some tests, looking at things we should be able to offer you the 80/20 package if that's what you wish for(of course speeds being what your line can handle), but we'll need to wait until the service is fully enabled to say for sure, currently the activation of that cabinet is set for the 30th of June so I'd say it would be best to check a bit closer to then to see if anything changes.

 

 


 Paul Tarr
 Plusnet Network Operations
Andrue
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Re: Do plusnet still limit Fibre Extra?


jrilton wrote:

Unfortunatly BT have updated the estimates and they are really low!

High Low High Low
VDSL Range A (Clean) 64 49 15.7

10.3

VDSL Range B (Impacted) 48.3 27.4 12.3 5.7

 

 


That isn't low. 64Mb/s is a pretty good figure for the upper estimate. I'm a little surprised by the downstream figures though. I don't understand why the highest it gives you is only 15.7Mb/s.

Plusnet Staff
Plusnet Staff
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Registered: 17-10-2015

Re: Do plusnet still limit Fibre Extra?

I've not got the check in front of me as I'm on my way home however If I remember correctly that is the upstream and the formatting just got a bit misaligned Smiley 

 

EDIT: just checked one of my own lines, from left to right the first 2 are downstream, the next 2 are upstream, upper and lower estimates


 Paul Tarr
 Plusnet Network Operations
jrilton
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Registered: 21-07-2014

Re: Do plusnet still limit Fibre Extra?

Thanks Paul, glad to read that as I'd actually hate to leave PN so I can get better speeds!

I think the format is messed up, the attachement might help.

I can just remember reading about if your impacted speeds are below 40 they won't give you fibre extra.
MattyC
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Re: Do plusnet still limit Fibre Extra?

Fix

Just a heads up that we use the lower side of a clean line as the official estimate. So in your case it's be 49/10 with potential to exceed that.

Matty

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
jrilton
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Posts: 112
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Registered: 21-07-2014

Re: Do plusnet still limit Fibre Extra?

Thanks Matty, very helpful to know Smiley

MattyC
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Re: Do plusnet still limit Fibre Extra?

No problem Cool

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet