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rDNS change request please!

FIXED
Ian06
Grafter
Posts: 34
Thanks: 3
Registered: ‎06-04-2021

rDNS change request please!

My user name is showing via the reverse dns process.  I am on a VDSL2 dynamic IP using a BT smart hub 2 router.

Is it possible to stop the user name appearing associated with the dynamic IP address please?

Using GRC shield Up! it shows:"

The text below might uniquely
identify you on the Internet

Your Internet connection's IP address is uniquely associated with the following "machine name":

 

ianxxxxxx.plus.com
"
11 REPLIES 11
dvorak
Moderator
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Registered: ‎11-01-2008

Re: rDNS change request please!

If you have that as your host name then you are on static ip, not dynamic.
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Ian06
Grafter
Posts: 34
Thanks: 3
Registered: ‎06-04-2021

Re: rDNS change request please!

I am pretty certain that I am on a dynamic IP.  Normaly there is an extra charge for a fixed IP and I don't have that. 

I can't find a record of the IP adrs in the router event log, but I am sure it changes every time the link resets.

dvorak
Moderator
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Re: rDNS change request please!

The charge is a one off £5. not a monthly fee. There are certain situations where a static ip is applied to your account without a fee. For example, I think failed billing or changing the broadband firewall will apply a static ip.

If you were on a dynamic ip it would show as <ip address>.dyn.plus.net

 

Looking at your IP history of visiting these forums then you were on dynamic, but at some point it switch.

 

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Ian06
Grafter
Posts: 34
Thanks: 3
Registered: ‎06-04-2021

Re: rDNS change request please!

Thanks @dvorak ,  I could have been changed to a static IP without my knowledge.  I did recently change my firewall settings so perhaps it is related to that.

I would still like the reverse DNS not to reveal my user name, as it would seem to be a security risk.  Should I really be raising a fault ticket?

dvorak
Moderator
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Registered: ‎11-01-2008

Re: rDNS change request please!

Hopefully one of the staff will come along shortly and pick this up.
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Ian06
Grafter
Posts: 34
Thanks: 3
Registered: ‎06-04-2021

Re: rDNS change request please!

Is there anyone at plusnet able to action this?  I know it is a bank holiday weekend, but I feel unhappy at my user id being published on the internet like this.

Or is there another way to request this is changed?   I have no use for this (as far as I know) as I don't run a web or mail server on my connection - so if it could be changed to something anonymous or random based on my IP address that would be great.

Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 23,612
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Registered: ‎21-04-2017

Re: rDNS change request please!

Hi there,

Really sorry for the delay, I've raised a task to update the rDNS record of your static IP to the IP.plus.com

This should be done for you within 3 working days. 

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team
Ian06
Grafter
Posts: 34
Thanks: 3
Registered: ‎06-04-2021

Re: rDNS change request please!

@Gandalf   It doesn't look like this has been done, could you follow up and check for me.....  Thanks

adam945
Plusnet Help Team
Plusnet Help Team
Posts: 2,227
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Registered: ‎01-12-2020

Re: rDNS change request please!

Fix

I'm really sorry about that @Ian06 Sad

The task on our end was completed, but you're right, an NS Lookup still shows your account username, NetOps may have made a slight error here. 

Not to worry, I've raised a new task and will check again for you once it's marked as complete. 

 Adam
 Plusnet Help Team - Leeds
Ian06
Grafter
Posts: 34
Thanks: 3
Registered: ‎06-04-2021

Re: rDNS change request please!

@adam945 Thanks.  That seems to have been done now, my rDNS no longer shows my user name.

adam945
Plusnet Help Team
Plusnet Help Team
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Registered: ‎01-12-2020

Re: rDNS change request please!

Ah great stuff Smiley 

Thanks a lot for letting us know, and I'm sorry for the length of time that took!

 Adam
 Plusnet Help Team - Leeds