ccgi webspace not responding

[#1]

Having worked flawlessly for years, regular uploads of weather data to my ccgi website started to fail on 29th July at 18.45. The weather station software logs show an error, 'Name or service not known'. The error repeated for another four uploads, after which they resumed as normal until another failure at 20.25 with a different error, 'Temporary failure in name resolution'. After that, there were no more successful uploads and the original error was reported each time.

One DNS lookup showed for CNAME:
Domain name ccgi.xxxxxx.force9.co.uk
Canonical name ccgi.xxxxxxx.f9.greenbysites.com

This suggests that Greenby are involved.

I have had no communication from Greenby about any migration of email or websites, so have no way of contacting them. Email and my homepages website are working normally.

I'm hoping that someone from Plusnet technical support might read this and help with a solution.

[#2]

Perhaps @bobpullen can take a look, or knows the internal guru who can solve this ?

[#3]

The Greenby Portal is at : www.greenby.com

The Credentials are the same as for the Plusnet Members Centre.

[#4]

Thanks but,

"Your Greenby login will only be activated after your migration is complete. We'll notify you by email as soon as it's ready."