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Webstats not generated 16th January
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- Webstats not generated 16th January
Webstats not generated 16th January
16-01-2012 8:12 AM
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Webtats still showing those generated yesterday.
Nothing on the service status web page.
Can someone please kick the webstats script.
Tony
[Edit] 'question' raised number 50953164
Nothing on the service status web page.
Can someone please kick the webstats script.
Tony
[Edit] 'question' raised number 50953164
Message 1 of 6
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Re: Webstats not generated 16th January
16-01-2012 8:49 AM
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Once again, PN has to be told by customers that webstats are missing. Why is PN unaware of the problem?
Message 2 of 6
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Re: Webstats not generated 16th January
16-01-2012 9:01 AM
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Hi Tony W,
Thanks for the heads up, that's being looked into now and a service status has been posted.
Jojo
Thanks for the heads up, that's being looked into now and a service status has been posted.
Jojo

Message 3 of 6
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Re: Webstats not generated 16th January
16-01-2012 12:56 PM
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Message 4 of 6
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Re: Webstats not generated 16th January
16-01-2012 3:06 PM
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Hi Joanne,
I understood from a couple of years back that a separate script was run daily to flag up when webstats have not been correctly generated.
Is that still the case and, if so, why is it not alerting staff?
Tony
I understood from a couple of years back that a separate script was run daily to flag up when webstats have not been correctly generated.
Is that still the case and, if so, why is it not alerting staff?
Tony
Message 5 of 6
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Re: Webstats not generated 16th January
16-01-2012 5:14 PM
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As you may know it's ourselves on the digital care team that tend to deal with the majority of the service status posts. Even though we're not generally in over the weekend this still should have been picked up so we're sorry that nothing was posted prior to today.
Message 6 of 6
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