Inbox settings

[#1]

Can someone please tell me the correct setting I need to access my elails on outlook. since the migration I had a welcome email from Greenby and nothing since. I can send emails from outlook so the SMTP setting are correct but not the IMAP settings.

[#2]

Settings haven't changed, can you let us know what error message you get?

Please also confirm if this is the default or a mailbox, and if it's Plunet/F9 etc? 

[#3]

When I couldn’t get emails come through to outlook, I deleted the account and set it up again using the settings that Greenby told me to use. I set it up with the inbox server: imap.plus.net. but Greenby said it should be: mail.enmail.co and the incoming server port should be 143 and the SSL/TLS is disabled.

When I press enter it all come up as complete and “you are all set up” but I realise now I am set up to Greenby email and not Plusnet email.

The Plusnet webmail and the Greenby webmail are both receiving the emails it’s just the connection to outlook is the problem.