Website broken following migration to greenby
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Re: Website broken following migration to greenby
Tuesday
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I definitely don't have an org.uk domain, or indeed any domain on Plusnet. An odd thing that happens is that when I type www.jillgoulder.plus.com/green into a browser, a completely unknown site 'markgreen.org.uk' comes up - definitely not mine! All rather alarming! Hope you can help - thanks!
This is what comes up if I type www.jillgoulder.plus.com/green. It is not my site!
Re: Website broken following migration to greenby
Tuesday
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Works fine here - as it did yesterday.
I would suspect an issue with your browser very unhelpfully trying to force https://
@plusnettony - is this relevant?
> set type=any
> www.jillgoulder.plus.com
Server: [192.168.1.254]
Address: 192.168.1.254
Non-authoritative answer:
www.jillgoulder.plus.com canonical name = www.jillgoulder.plus.greenbysites.com
www.jillgoulder.plus.greenbysites.com internet address = 212.159.8.91
> set type=txt
> www.jillgoulder.plus.com
Server: [192.168.1.254]
Address: 192.168.1.254
Non-authoritative answer:
www.jillgoulder.plus.com canonical name = www.jillgoulder.plus.greenbysites.com
greenbysites.com
primary name server = a.misconfigured.dns.server.invalid
responsible mail addr = hostmaster.greenbysites.com
serial = 0
refresh = 10800 (3 hours)
retry = 3600 (1 hour)
expire = 604800 (7 days)
default TTL = 3600 (1 hour)
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Website broken following migration to greenby
Tuesday
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Hello - as you can guess, all Greek to me but I v much hope that Tony of Plusnet understands it and finds it helpful - thanks!
Re: Website broken following migration to greenby
Tuesday
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Re: Website broken following migration to greenby
Tuesday
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Thanks, Tony!
Re: Website broken following migration to greenby
yesterday
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@plusnettony @Townman @JillG
Would it be possible to move JillG's problem to a separate thread as it does not appear to be related to the migration to Greenby.
I still cannot see any changes to my website even though I've FTPed the pages to the correct place. It would be good to have an update on this.
My greenby ticket is no 1674 and the person investigating does not seem to be very knowledgeable .
Re: Website broken following migration to greenby
yesterday
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Yes, happy to be moved if someone knows how? (plusnettony?) My email is being migrated to Greenby, but my webspace is separately lost in limbo
Re: Website broken following migration to greenby
yesterday
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Re: Website broken following migration to greenby
yesterday
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It now looks like the FTP problem has been fixed and my changes are showing on the website.
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