PTR/rDNS request
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- Re: PTR/rDNS request
PTR/rDNS request
26-07-2023 10:24 PM - edited 26-07-2023 10:42 PM
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Hello all, new customer here, and ill admit that so far, PN have been a breath of fresh air compared with my previous provider.
Ive got myself a static IP set up, and will be using it for outbound email. To ensure its done right, I'll want to set up reverse DNS. I understand a former staffer used to deal with these requests on here, is there any non-phone channel I can use for contacting PN's network team to get this setup?
Thanks
Re: PTR/rDNS request
26-07-2023 10:30 PM
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One of the Help Team will pick this up in due course and help.
Re: PTR/rDNS request
27-07-2023 12:16 PM
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Hey there @opelfruitcase how are you doing? Glad to hear you are liking it Can you reply back to https://www.plus.net/wizard/?p=view_question&id=235736875 and I will sort it out for you?
Re: PTR/rDNS request
27-07-2023 1:02 PM
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Re: PTR/rDNS request
27-07-2023 7:29 PM
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Re: PTR/rDNS request
27-07-2023 9:35 PM
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I replied to the email, but can see that's not gone onto the ticket so have now responded within the ticket.
Re: PTR/rDNS request
30-07-2023 8:39 AM
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Thanks for that @opelfruitcase
I've raised the task on Will's behalf as he's not in today and as soon as that's been done we'll let you know
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