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No Reward Card email

gemcal25
Newbie
Posts: 1
Registered: ‎16-05-2023

No Reward Card email

I was told I would receive an email with a link to receive my £75 reward card within 28days of my account being active.
I’ve still yet to receive the email and my account has been active since the 3rd of April
Please can the email be send
1 REPLY 1
James30
Plusnet Help Team
Plusnet Help Team
Posts: 420
Thanks: 145
Fixes: 26
Registered: ‎19-04-2023

Re: No Reward Card email

@gemcal25 - Hi, I'm sorry you haven't heard anything. I've sent a request to sort it out to the team who deal with cashback and I'm awaiting a reply from them that could take about a week. You can see the progress when I get an update here @ https://www.plus.net/wizard/?p=view_question&id=233921225 .

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team