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Reverse DNS and Staic IP request

FIXED
Moz905
Newbie
Posts: 4
Thanks: 1
Registered: ‎21-04-2020

Reverse DNS and Staic IP request

1st line support saying I don't have a static IP but my connection settings say i do.  Looking to remove and move to dynamic IP please as also ensure rDNS is removed as lookup is showing my plusnet user name. 

 

I don't think 1st line support fully understood the call so ticket is similar to others on here and my reference is 233889071 

3 REPLIES 3
Moz905
Newbie
Posts: 4
Thanks: 1
Registered: ‎21-04-2020

Re: Reverse DNS and Staic IP request

Router has been restarted as requested but still hanging onto the static IP

Gandalf
Community Gaffer
Community Gaffer
Posts: 26,594
Thanks: 10,330
Fixes: 1,602
Registered: ‎21-04-2017

Re: Reverse DNS and Staic IP request

Fix

Hi @Moz905 

Apologies for the confusion here, I've removed the static IP. If you can reboot your router again, you'll be on a dynamic IP and the rDNS of the static IP will update within 4 to 24 hours, removing your username.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Moz905
Newbie
Posts: 4
Thanks: 1
Registered: ‎21-04-2020

Re: Reverse DNS and Staic IP request

Perfect thank you Smiley