Moving from Plusnet to EE

[#1]

After it is running on a temporary basis, you could get a fibre extension kit and then move the ONT to where you have power and even as far as back next to the router

[#2 · Accepted solution]

Yes, that's an option. Might be the best option.

[#3]

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@KDPN2015 wrote:
... Plan is to put the router where I want it and to connect it to the ONT via some ethernet cable. I am thinking set things up so that the OR engineer has the least amount of fibre cabling to run. I am quite happy to set up a mains supply as described and run ethernet cable at a later date.

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Alternatively, you can power the ONT over the Ethernet cable using a PoE Injector, for example TpLink POE 160S, at the router and a PoE splitter, for example, TpLink PoE 10R at the ONT. I have tested this pair out on my set up. The Ethernet cable is about 25m long.

[#4]

Thank you. I will consider that or maybe powering the ONT via a low voltage extension cable from the power adapter. My plan is a bit up in the air at the moment as I recently discovered that cables from the ONT (ie, ethernet and low voltage DC) within mini trunking need to be properly supported to avoid entanglement with fire fighters in the event of a fire. Looking at whether suitable small gauge fire resistant mini trunking is available. If it's not then that will determine where the ONT can be positioned. I assume that the fibre cable to the ONT will be supported by fire resistant clips.

[#5]

The fibre to the ONT is either very short or comes into the back box of the ONT - so internally invisible.

Image of my ONT as posted elsewhere

[#6]

@KDPN2015 

If you look at the ONT Relocation guide I referenced in post #9 you'll see the fibre cable that connects to the ONT. In my case I had the cable run round the room to a back wall so it was stapled to the skirting board before a short run up to the ONT.

This is how your ONT will be installed - at best a short run from where it comes into the property to the ONT. If you choose to move the ONT or run ethernet to locate the Router elsewhere you could either tack it to the wall or run ducting. Either way it would not get in the way of firefighters if they were called in for any reason.

Same with any power cables - simply fix them to the wall.

Brian

[#7]

we got our renewal notice so I phoned as I couldn't find any offers online and was told I would be on EE so I said ok, they then said no EE can't provide broadband in that area, you'll have to try BT, OK. So they then pass me to BT, who after going through everything informed me my phone number, that I've had for 26 years would probably be changing!

I got off the line and am now getting emails and sms messages say sorry your leaving Plusnet look at what you are missing out on! 

What is plusnet anymore, my email, and websites were passed off (with little to no thought of what they were doing) early this year and now my phone and broadband are changing so what does Plusnet do?   

[#8]

@handfordjeffes 

PlusNet are being provisioned as a no frills broadband provider by their parent (BT).

I suspect you may be on ADSL. If uncertain, login to your PN account and see what the name of the service provided is.

If you are, then neither PN or EE offer the digital equivilant. Indeed, BT are one of the few who do.

I don't understand why you would lose the phone number. BT should be able to transfer you to their Digital Voice (VOIP) service.

If the number does go, you might be able to keep it using an independant VOIP provider.

Brian

[#9]

We are on ADSL, but we have had a fibre connection at the end of the drive for 3 or 4 years now. I was hoping maybe at least FTTC but it looks like we can't access that either. Uploads of 1mps are terrible, my neighbour is the same and she had to upload some videos for a court case they were taking hours in the end it was easier to drive from Gloucester to Swansea and deliver them on flash drive. We are less than 100 yards from the Exchange and the whole Village the other side has fibre but not us.

[#10]

@handfordjeffes 

Look at the following to see what it says. If you can post a screen image (after hiding your details) that would help. Include the narrative below the results window.

https://www.broadbandchecker.btwholesale.com/#/ADSL

What does OR say for your address - www.openreach.co.uk

Note that in a victory for the marketing bods over common sense Fibre is the old FTTC (now SOGEA without the phone element). FTTP is known as Full Fibre.

Full Fibre goes nowhere near you existing cabinet. The cable runs all the way to a main Exchange (which probably isn't the one your phone comes from).

Brian

[#11]

Sounds like you are on an Exchange-Only Line  - I honestly thought they had been phased out.

[#12]

TTP is not available.

The exchange is not in a current fibre priority programme

WLR is currently available at the exchange

SOADSL is not restricted at the exchange

For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.

Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.

In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.

[#13]

@handfordjeffes 

Can you post a screen image of the results window to help us understand your situation. The only thing I can say for certain from the text is Full Fibre isn't available.

Also, what do OR say about your address?

Brian