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McAfee security package.

FIXED
shankalamb
Newbie
Posts: 4
Fixes: 1
Registered: ‎17-09-2017

McAfee security package.

Hi all

I am on unlimited BB with free McAfee security, today it says my subscription has expired.

Anybody know why ??. 

11 REPLIES 11
Alex
Community Veteran
Posts: 5,116
Thanks: 773
Fixes: 12
Registered: ‎05-04-2007

Re: McAfee security package.

I don't know with PlusNet, but with Barclays (who I use) you get a key for a year, and have to request another one after that.

Has it been around a year since you've been using it? If so raise a ticket.

alanw22
Hooked
Posts: 5
Registered: ‎02-11-2017

Re: McAfee security package.

I am on unlimited BB with free McAfee security, but every year I get emailed by Mcafee under the threat that I won't be protected if I don't renew. How do I stop this happening?

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: McAfee security package.

there are planty of free AV to chose from Thumbs_Up and Mcafee is not one of the best around

http://www.techradar.com/news/the-best-free-antivirus

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: McAfee security package.

Fix

@shankalamb

I've looked over this and can see you've been discussing the issue with our support team, they've provided an update on to your account earlier today here. https://www.plus.net/wizard/?p=view_question&id=161180775

@alanw22

That email looks strange. I've checked your account and can't see any issues with the McAfee service we provide so there should be no problems.

 

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
alanw22
Hooked
Posts: 5
Registered: ‎02-11-2017

Re: McAfee security package.

here today. today is not a valid link.

Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: McAfee security package.

I've included the link directly too.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
alanw22
Hooked
Posts: 5
Registered: ‎02-11-2017

Re: McAfee security package.

1d.jpg

Not sure what I'm doing wrong, but your link doesn't work.

alanw22
Hooked
Posts: 5
Registered: ‎02-11-2017

Re: McAfee security package.

Perhaps the link isn't for me, but for the other person? 

Anyway, I'll try to resolve the problem with mcaffee customer services. The problem being, that I can't seem to cancel the annual payments I have been making to them, despite it being free with Plusnet. It is free with Plusnet isn't it? How long has it been free?

rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: McAfee security package.

I thought it was free , but i just checked its Free for 3 months then £2 a month on the unlimited fibre , after i dont know when this changed , but free on Fibre extra ?

just cancel you payments from your bank Thumbs_UpmCaffee.PNG

 

 

 

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .
decomplexity
Rising Star
Posts: 493
Thanks: 26
Registered: ‎30-07-2007

Re: McAfee security package.

£2 a month on the unlimited fibre 

Hmm... £24 p.a. for chocolate-teapot protection?

Visit Amazon and you can buy Kaspersky or BitDefender or Norton for less (and for several PCs, not just one) and get protection that is worth having.

  

Zen from May 17. PN Business account from 2004 - 2017
rongtw
Seasoned Hero
Posts: 6,973
Thanks: 1,541
Fixes: 12
Registered: ‎01-12-2010

Re: McAfee security package.

There are better ones offered free online Thumbs_Up

even kaspersky ! 

http://www.techradar.com/news/the-best-free-antivirus

Asus ROG Hero Vii Z97 , Intel i5 4690k ,ROG Asus Strix 1070,
samsung 850evo 250gig , WD black 2 TB . Asus Phoebus sound ,
16 gig Avexir ram 2400 , water cooling Corsair H100i gtx ,
Corsair 750HXI Psu , Phanteks Enthoo pro case .