How Long Does It Take?

[#1]

Yup did all that, was a very painless exercise.

Also configured it with the same WiFi credentials as before and everything is connecting and working as it should.

[#2]

Was just thinking that from sending my initial email to this being resolved was less than 24 hours

Also according to the PlusNet chappy I talked to a few days back I will be due some compensation for the delays.

By my reconning that should equate to around £162.24 - so about 4 and a bit months of "free" internet

[#3]

Hi @DerekW 

Hope all is well. 

I have reviewed your account and the subsequent order provision and the order states 27 delays therefore you should be eligible to claim automatic compensation at a rate of £6.24x 27.

Your complaint remains open for monitoring, we need to allow up to 30 days for this to be applied to your account as a credit post order completion.

Please feel free to reach out if you have any questions or need any further clarification.

Thanks

Lee

[#4]

Thanks Lee