Freenetname domain

[#1]

Hello,
My Freenetname/Madasafish domain is due to expire very soon but I can't find any information anywhere on the website on getting it renewed. Therefore, some assistance would be appreciated in getting it actioned.

I've seen others on this forum have had similar issues which have since been resolved. Given that I have had this domain since the early 2000s, and I'm heavily reliant on the associated email addressses, I would appreciate your help in getting this sorted.

[#2]

@GeekyPaul_N7 

This can be escalated with a request to action (you didn't say when renewal is due) but it would be necessary to know the domain name - are you able to identify it here, for follow-up (?) If you would prefer it not to be publicly visible, please send me a PM with this info, thanks.
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[#3]

Thanks Penny. I've sent you a PM

[#4 · Accepted solution]

@GeekyPaul_N7 

Thank you for the PM : )

I have escalated with a request for renewal - it might not happen immediately, but it should be in the pipeline now.

If the WHOIS page hasn't updated by say Monday next week, let me know and I'll chase : )

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[#5]

@GeekyPaul_N7 

Just a brief update, to let you know your domain name was renewed early this morning.

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[#6]

@Penny 

That's great service Penny.  Thank you for the quick turnaround and for making it so easy

[#7]

@GeekyPaul_N7 

Thank you for the 'fixed' credit : )

I'm just a customer like you, btw - I don't work for PlusNet.  But superusers (and mods) can flag things up for PN attention, if it looks urgent.

Glad this got sorted for you so swiftly.

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[#8]

Ah well even more impressive then @Penny   

Thank you again for your help 😁