Fairly confused

[#1]

I am sorry for not getting back before now. I have some totally unrelated hassle keeping me busy, so this will just be a quickie.
Thank you for the comments @jab1, the old router is an elderly Plusnet Technicolour. I took a quick look at the email threads which mostly seem to refer to a slightly different error message, but it can still wait until after 'fibre-day' which should be Wednesday. Fingers crossed!

[#2]

@gardent The Technicolor (582N?) would not work with FTTP as it is only  ADSL capable. However, if you have the HUB2,  you can substitute that now.

I would be interested to see where it says it only works with FTTP, as that is totally incorrect.

[#3]

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@gardent wrote:

I thought we might be able to change to the new router in advance of the fibre fitting, but the instructions imply it only works with an ONT so we haven't done that.

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As @jab1  writes, the Hub 2 works with both ADSL/FTTC services and Full Fibre. 

The difference is in the cables that are provided with the hub. A Full Fibre Hub 2 should come with two Ethernet cables, one with red connectors, the other yellow. These are only colour coded to make the instructions simple, They are both identical and standard Cat 5e flexible cables. The other version of Hub 2 includes a DSL cable and a single yellow ended Ethernet cable.

If you look at the back of the Hub 2 you will see two input sockets, one labelled DSL the other WAN. If you plug the DSL cable currently plugged into your old hub into the Hub 2 DSL socket it will get you on line. When Full Fibre arrives you simply remove the DSL cable and connect the red ended WAN cable between the new ONT and Hub WAN socket.

N.B. If the Hub 2 did not come with the WAN cable you can use any CAT 5e Ethernet cable. This can, if you want to site the Hub elsewhere, be up to 100m long.

[#4]

Can someone please advise what happen to my post from this thread.

Nobody told me there was a problem with it, yet it seems to have been hidden

I am still subscribed to it which I did not do but was automatic when I made my post.

If there is a moderator who would like to explain (own up) I would appreciate it as now I am the person who is fairly confused!

[#5]

@reful When did you make the post? The chances are it got caught by the automatic spam filter for some reason - no doubt it will get released when one of the mods does a check.

[#6]

@reful 

No conspiracy by Moderators, it was simply caught by the automatic spam filter. I have now released it.

[#7]

@reful 

In fact my advice would be to move your number first so that your number does not get lost in the BB migration by some staff or website error, it is  your number and you have full rights to it.

That is really bad advice! Moving the number first will cease the existing broadband service and close the Plusnet account.