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Changing my Reverse DNS please

skdj
Newbie
Posts: 4
Registered: ‎30-09-2025

Changing my Reverse DNS please

I would like to have my reverse DNS changed from user.plus.com to www2.domain.co.uk please

7 REPLIES 7
skdj
Newbie
Posts: 4
Registered: ‎30-09-2025

Re: Changing my Reverse DNS please

I googled and found losts of posts here asking for a change to their PTR record/ reverse DNS from userName.plus.com to sub.domain style so I thought I would post here looking for action.  if there is another way to go about getting plus.net employees attention I'll listen.  

MisterW
Superuser
Superuser
Posts: 18,343
Thanks: 7,782
Fixes: 524
Registered: ‎30-07-2007

Re: Changing my Reverse DNS please

@skdj posting on here is the normal way to get rDNS changed. It may take a day or so for staff to pick up this thread. They will then raise a ticket for you to confirm the rDNS setting and will then raise a task to NetOPS. In the mean time you will need to ensure there is a corresponding 'A' record on your domain DNS  pointing to your static IP.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

skdj
Newbie
Posts: 4
Registered: ‎30-09-2025

Re: Changing my Reverse DNS please

How long would this typically take?

MisterW
Superuser
Superuser
Posts: 18,343
Thanks: 7,782
Fixes: 524
Registered: ‎30-07-2007

Re: Changing my Reverse DNS please

Depends on staff presence on the forum and they are a bit thin on the ground just at the moment. If its not picked up in the next couple of days, post back , tag me and I'll escalate it.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

skdj
Newbie
Posts: 4
Registered: ‎30-09-2025

Re: Changing my Reverse DNS please

still hasn't been picked up by staff. 

Tags (1)
Townman
Superuser
Superuser
Posts: 27,998
Thanks: 12,495
Fixes: 235
Registered: ‎22-08-2007

Re: Changing my Reverse DNS please

@James_B 

Ditto new team awareness... please.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Peter_JW
Plusnet Help Team
Plusnet Help Team
Posts: 22
Thanks: 35
Registered: ‎10-12-2024

Re: Changing my Reverse DNS please

Hey there @skdj.

I've just sent you over a private message so we can get this checked out.

Peter