Wrong amount on Reward Card

teeepot · ‎18-09-2025

Hi,

When I signed up for the Full Fibre 900 it said I would get a £140 reward card. I have received and activated the reward card but it only has £100 on it and not the stated amount when I signed up.

How do I go about getting this rectified?

I've attached a screenshot taken when I got an email saying a £100 reward card was on its way, this was not taken at the time of ordering but was definitely the offer active at the time I ordered...

Thanks,

Tee

Christopher_G · ‎11-12-2024

Hi and welcome to the community, @teeepot

I've sent you a private message to try and get you some help with this. Could you take a look at your community inbox and get back to me please?

Thanks

Chris

teeepot · ‎18-09-2025

replied to your PM - thanks for helping!

Townman · ‎22-08-2007

@Christopher_G

Welcome to our community space. A link to the PM messages is a nice touch, not done previously.

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