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Change of IPSTAG request

FIXED
Peter39
Newbie
Posts: 2
Registered: ‎10-07-2026

Change of IPSTAG request

I am moving my email provision to another provider. I have a domain hosted by PlusNet but unfortunately because you don't permit the addition of TXT records (or those for DKIM) I must move the hosting. Please can someone arrange to have the IPSTAG for my domain changed?
9 REPLIES 9
Townman
Superuser
Superuser
Posts: 28,954
Thanks: 13,133
Fixes: 243
Registered: ‎22-08-2007

Re: Change of IPSTAG request

If you post the new ISPtag here @plusnettony might be able to pick up the request for you.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Baldrick1
Moderator
Moderator
Posts: 14,514
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Registered: ‎30-06-2016

Re: Change of IPSTAG request

Moderator's note:
Thread moved from Broadband to Everything Else 

Moderator and Customer
If this helped - select the Thumb
If it fixed it,  help others - select 'This Fixed My Problem'

Peter39
Newbie
Posts: 2
Registered: ‎10-07-2026

Re: Change of IPSTAG request

Thanks. The new IPSTAG should be MYTHIC-BEASTS
plusnettony
Plusnet Help Team
Plusnet Help Team
Posts: 3,122
Thanks: 1,445
Fixes: 64
Registered: ‎24-07-2014

Re: Change of IPSTAG request

Fix

For security and accountability reasons, I've created a ticket on your account - 255849968. Please log into the portal and reply to that ticket confirming the domain and tag and I'll action it when I see the ticket. Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
 Tony T
 Plusnet Help Team
Townman
Superuser
Superuser
Posts: 28,954
Thanks: 13,133
Fixes: 243
Registered: ‎22-08-2007

Re: Change of IPSTAG request


@Peter39 wrote:
Thanks. The new IPSTAG should be MYTHIC-BEASTS

Excellent choice!

If on logging into the portal, there is not an obvious link to the ticket (see the messages "bell") then use the link below.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

kingjp
Newbie
Posts: 1
Registered: 10 hours ago

Re: Change of IPSTAG request

How do I change my IPS TAG on my domain which is currently registered on my old MADASAFISH account?
MisterW
Superuser
Superuser
Posts: 19,933
Thanks: 8,907
Fixes: 577
Registered: ‎30-07-2007

Re: Change of IPSTAG request

@kingjp you post here and hopefully a staff memeber will pick it up and raise a ticket for you to provide the details. You are probably best starting your own thread though.

You could try calling support but the chances of getting someone who understands what you are asking for is slim I'm afraid

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

MisterW
Superuser
Superuser
Posts: 19,933
Thanks: 8,907
Fixes: 577
Registered: ‎30-07-2007

Re: Change of IPSTAG request

@kingjp I've tagged a staff member on another thread. Give it a while to see if they reply before creating your own thread

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

Christopher_G
Plusnet Help Team
Plusnet Help Team
Posts: 75
Thanks: 52
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Registered: ‎11-12-2024

Re: Change of IPSTAG request

Hi @kingjp 

I've sent you a private message. Could you take a look and reply to me through your community inbox please?

Thanks

Chris