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BT Wholesale broadband speed test not working

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Rising Star
Posts: 324
Thanks: 39
Fixes: 1
Registered: ‎17-09-2018

Re: BT Speed test wonked

Just an update, tried it on imac with firefox, worked ok.

 

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Dabbler
Posts: 17
Registered: ‎27-02-2018

Re: BT Speed test wonked

Just tried it on IOS (iPhone) with safari and still zero upload speed.

I'll try some other Browsers.

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Rising Star
Posts: 324
Thanks: 39
Fixes: 1
Registered: ‎17-09-2018

Re: BT Speed test wonked

Oops forgot to add, only down-speed displayed, up-speed 0Mbs on the firefox test.

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Aspiring Pro
Posts: 349
Thanks: 44
Fixes: 3
Registered: ‎28-06-2007

Re: BT Speed test wonked

Been like that since last Thursday 0Mbps upload and if you do additional diagnosis it reports that no fault found. If you report the problem with P/N (they use this data for faults) they say report the problem to BT. However on the additional diagnosis page question 8

Q8. What should I do if I have difficulty running the Broadband Performance Tester?

A8. If you have any difficulties in running the tester then please contact your Broadband Provider.

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Pro
Posts: 1,100
Thanks: 132
Fixes: 5
Registered: ‎30-10-2011

Re: BT Speed test wonked

 

For months the previous version of the BT speed tester used to display what seemed to be an accurate download speed, but a totally fictitious upload speed (i.e. higher than is theoretically achievable by ADSL2+)

The new version still seems to register the correct download speed, but an equally fictitious upload speed (0 Mbps) on both tests.

So, still rubbish, but prettier! 😁

(Chrome/Win10)

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Dabbler
Posts: 17
Registered: ‎27-02-2018

Re: BT Speed test wonked

Upload Speed has returned this morning!

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Pro
Posts: 1,100
Thanks: 132
Fixes: 5
Registered: ‎30-10-2011

Re: BT Speed test wonked

Blimey, so it does - gonna take a screenshot just in case it's a BTW special offer for one day only! 🤔

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Aspiring Pro
Posts: 349
Thanks: 44
Fixes: 3
Registered: ‎28-06-2007

Re: BT Speed test wonked

Thought about that but did not want it to be broken again.

Highlighted
Rising Star
Posts: 324
Thanks: 39
Fixes: 1
Registered: ‎17-09-2018

Re: BT Speed test wonked

Yipee get 83Mbs dl on Safari with attenuation of 32Mbs Smiley

Oh, only 20Mbs on Firefox 😞

Still look on the bright side, I get an upload speed greater than zero.

Should I move to BT when my PusNet contract is over?, Answers on a beer map !!