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BT Wholesale broadband speed test not working

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Rising Star
Posts: 511
Thanks: 16
Registered: ‎01-07-2012

Re: An interesting comparison

I know and it's utterly ridiculous.

BTW is a joke. We're sync'd at 17-20 giving consistent Ookla and tbb readings around 15+. BTW gives anything from 1 to 6 or 7.

A few years ago Inused tbb's large file download test. This simple method proved that BTW is a waste of space.

I just ran a test and it wasn't far out on d/l but upload was three times what is obtainable.

Luckily, we can now get FTTP so will soon be switching.

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Aspiring Pro
Posts: 349
Thanks: 44
Fixes: 3
Registered: ‎28-06-2007

Re: An interesting comparison

Hi @conrad 

Think it has stopped working, I get to the test page Performing Download Test but it then stops @ 0% current progress

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Pro
Posts: 1,100
Thanks: 132
Fixes: 5
Registered: ‎30-10-2011

Re: An interesting comparison

Working for me, as it probably is for you now if you persist (it's more than flaky!)

Download speed about right, upload speed impossible for ADSL2+, i.e. same as ever (you might think BTW would be embarrassed enough by now to do something about it, but they don't seem to 'do' embarrassment!  😜 )

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Aspiring Pro
Posts: 349
Thanks: 44
Fixes: 3
Registered: ‎28-06-2007

Re: An interesting comparison

Hi @JayG

Been sat like attached since your reply (5 Hours), still not working so it is faulty yet again.

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Aspiring Pro
Posts: 349
Thanks: 44
Fixes: 3
Registered: ‎28-06-2007

Re: An interesting comparison

Seems to have started and is now working.

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Grafter
Posts: 30
Thanks: 5
Registered: ‎03-06-2016

Re: An interesting comparison

while testing why my already average 13mb fibre connection is now running consistently below 10mb, BTW helpfully tells me:

"Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information."

 

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Rising Star
Posts: 324
Thanks: 39
Fixes: 1
Registered: ‎17-09-2018

BT Speed test wonked

Just done a test, 79Mbs dl, yipee..... oh, checked modem, no still the sub superfast broadband in Slowshire.

No extra diagnostics either, ho hum.

 

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Moderator
Moderator
Posts: 29,338
Thanks: 2,927
Fixes: 436
Registered: ‎14-04-2007

Re: BT Speed test wonked

Moderators Note
Threads merged.

 

 

Customer and Forum Moderator. Windows 10 Firefox 76.0.1 (64-bit)

Life is tough enough without adding Linux into the mix.
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Aspiring Pro
Posts: 349
Thanks: 44
Fixes: 3
Registered: ‎28-06-2007

Re: BT Speed test wonked

Is this using the new https://speedtest.btwholesale.com/

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Rising Star
Posts: 324
Thanks: 39
Fixes: 1
Registered: ‎17-09-2018

Re: BT Speed test wonked

@mort7890 

 

Yes, the one with the stupid rocket.

Today I have gone to 41Mbs, really clever as my sync speed is 22Mbs (I live in Slowshire) and the speed test is 20Mbs (using ethernet). The additional diagnostics is a blank page.

Is it working for you?

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Moderator
Moderator
Posts: 23,474
Thanks: 4,007
Fixes: 1,026
Registered: ‎11-01-2008

Re: BT Wholesale broadband speed test not working


Moderators Note


This topic has been moved from ADSL Broadband to Everything Else

Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Highlighted
Grafter
Posts: 52
Registered: ‎06-04-2007

Re: BT Speed test wonked

This one works perfect with ADSL2, including the further diagnostics, but then there isn't much 'speed' to measure - 3Mbps, talk about slow!

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Hero
Posts: 4,466
Thanks: 1,930
Fixes: 129
Registered: ‎30-06-2016

Re: BT Speed test wonked

It seems to be working about right for me with Firefox

SP1.pngSP2.png

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Rising Star
Posts: 324
Thanks: 39
Fixes: 1
Registered: ‎17-09-2018

Re: BT Speed test wonked

@Baldrick1 

Hi

Works ok on Windows 10 Edge, but not on macosx Safari, where its showing 35Mbs as opposed to the Slowshire sub superfast speed of 20Mbs.

I performed the test on the Windows 10  after the macosx one, and Addition Tests informed me there is a 10min wait between tests, so it obviously got the request for the first one.

Weird

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Dabbler
Posts: 17
Registered: ‎27-02-2018

Re: BT Speed test wonked

Not working properly!

First, on the new Edge, the test does not stop. Just the rocket image and a speed numeric output which varies and just keeps displaying until I close it. So no result

On Chrome it whistles through but shows no upload result!