BT Wholesale broadband speed test not working
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- Re: BT Speed test wonked
Re: An interesting comparison
09-02-2020 10:20 AM
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I know and it's utterly ridiculous.
BTW is a joke. We're sync'd at 17-20 giving consistent Ookla and tbb readings around 15+. BTW gives anything from 1 to 6 or 7.
A few years ago Inused tbb's large file download test. This simple method proved that BTW is a waste of space.
I just ran a test and it wasn't far out on d/l but upload was three times what is obtainable.
Luckily, we can now get FTTP so will soon be switching.
Re: An interesting comparison
19-02-2020 10:04 AM
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Hi @conrad
Think it has stopped working, I get to the test page Performing Download Test but it then stops @ 0% current progress
Re: An interesting comparison
19-02-2020 12:05 PM
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Working for me, as it probably is for you now if you persist (it's more than flaky!)
Download speed about right, upload speed impossible for ADSL2+, i.e. same as ever (you might think BTW would be embarrassed enough by now to do something about it, but they don't seem to 'do' embarrassment! 😜 )
Re: An interesting comparison
19-02-2020 5:08 PM
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Hi @JayG
Been sat like attached since your reply (5 Hours), still not working so it is faulty yet again.
Re: An interesting comparison
19-02-2020 7:11 PM
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Seems to have started and is now working.
Re: An interesting comparison
21-02-2020 11:53 AM
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while testing why my already average 13mb fibre connection is now running consistently below 10mb, BTW helpfully tells me:
"Your speed test has completed and the results are shown above, however during the test an error occurred while trying to retrieve additional details regarding your service. As a result we are unable to determine if the speed you received during the test is acceptable for your service. Please re-run the test if you require this additional information."
BT Speed test wonked
07-05-2020 2:37 PM
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Just done a test, 79Mbs dl, yipee..... oh, checked modem, no still the sub superfast broadband in Slowshire.
No extra diagnostics either, ho hum.
Re: BT Speed test wonked
07-05-2020 4:00 PM
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Threads merged.
To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: BT Speed test wonked
09-05-2020 9:05 AM
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Is this using the new https://speedtest.btwholesale.com/
Re: BT Speed test wonked
09-05-2020 11:51 AM
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Yes, the one with the stupid rocket.
Today I have gone to 41Mbs, really clever as my sync speed is 22Mbs (I live in Slowshire) and the speed test is 20Mbs (using ethernet). The additional diagnostics is a blank page.
Is it working for you?
Re: BT Wholesale broadband speed test not working
09-05-2020 12:48 PM
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Moderators Note
This topic has been moved from ADSL Broadband to Everything Else
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Re: BT Speed test wonked
09-05-2020 2:21 PM
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This one works perfect with ADSL2, including the further diagnostics, but then there isn't much 'speed' to measure - 3Mbps, talk about slow!
Re: BT Speed test wonked
10-05-2020 4:37 PM
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It seems to be working about right for me with Firefox
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: BT Speed test wonked
10-05-2020 5:01 PM
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Hi
Works ok on Windows 10 Edge, but not on macosx Safari, where its showing 35Mbs as opposed to the Slowshire sub superfast speed of 20Mbs.
I performed the test on the Windows 10 after the macosx one, and Addition Tests informed me there is a 10min wait between tests, so it obviously got the request for the first one.
Weird
Re: BT Speed test wonked
18-05-2020 9:49 AM
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Not working properly!
First, on the new Edge, the test does not stop. Just the rocket image and a speed numeric output which varies and just keeps displaying until I close it. So no result
On Chrome it whistles through but shows no upload result!
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