Update on Plusnet email migration to Greenby

[#1]

@tarencapel 

It's mid-May and I've still not been migrated to Greenby (emails still coming through via plus net normally). 

That doesnt mean you've not been migrated. There should be no changes required to your email client configuration or use of webmail so I wouldnt expect to see emails not coming though normally. Providing you have a current Plusnet broadband account then you will have 2 yrs free with Greenby so nothing is going to change for 2 yrs after you've migrated!.

As @jab1 says you SHOULD get notification. The way to check if you have been migrated is to try logging in to the Greenby portal (www.greenby.com). Use the same credentials (username & password) that you use to access the Plusnet member centre(www.plus.net/login) . If it accepts your credentials , you've been migrated , if it doesn't you haven't!

[#2]

Yeah, but the thing is I have PlusNet email account through my current PlusNet broadband which HAS migrated and I have an email and domain account with Plusnet that predates this (cut a long story short, they didn't allow me to have a broadband service from PlusNet with my older Plusnet email account and domain). 

So I guess it's continuing with the waiting game.

Many thanks

TC

[#3]

"The way to check if you have been migrated is to try logging in to the Greenby portal (www.greenby.com). Use the same credentials (username & password) that you use to access the Plusnet member centre(www.plus.net/login) . If it accepts your credentials , you've been migrated , if it doesn't you haven't!"

That's how I know my original old Force9 email account has been migrated, but my Plusnet email account has not.

[#4]

@tarencapel 

and I have an email and domain account with Plusnet that predates this

Ah! no accounts with hosted domains have been migrated yet!

Since your current broadband linked account has migrated , that will have been given the 2 yrs free. The old account, when it migrates will likely only get the 30 days free.