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RoundCube not showing full contents of email inbox

Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: RoundCube not showing full contents of email inbox

Quote from: drj
.......More often than not I'm automatically logged out. Why Roundcube can't operate as GoogleMail or YahooMail is a mystery. On those I'm logged in for weeks at a time whereas with RC it's sometimes only minutes. I've tried leaving a browser window open with RC logged in but although that seems to hang on sometimes it also logs out if there's no activity........

Over the last few days I've experimented with remaining logged in to RC on one tab and doing things on other tabs, or just leaving all the tabs idle and the RC one not selected. On one of these occasions this was overnight with no keyboard or mouse activity (I went to bed). At no time did I get logged out, everything was as I'd left it. So it's a bit of a mystery why this is happening to you.
PS. I wouldn't stay logged in to Google or Yahoo mail for hours except whilst using it, never mind days/weeks. I would regard that as a security risk.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: RoundCube not showing full contents of email inbox

@drj
What do you have for the following settings -
Displaying messages - 'After message delete/move display the next message' - Ticked or Not ticked
Server Settings - Main Options - 'Mark the message as read on delete' - Ticked or Not ticked
Server Settings - Main Options - 'Do not display deleted messages' - Ticked or Not ticked
Server Settings - Maintenance - 'Compact Inbox on logout' - Ticked or Not ticked
Are you now logging out of Roundcube everytime?
drj
Aspiring Pro
Posts: 1,118
Thanks: 37
Fixes: 1
Registered: ‎30-03-2011

Re: RoundCube not showing full contents of email inbox

Displaying messages - 'After message delete/move display the next message' - Ticked
Server Settings - Main Options - 'Mark the message as read on delete' - Ticked
Server Settings - Main Options - 'Do not display deleted messages' - Ticked
Server Settings - Maintenance - 'Compact Inbox on logout' - Not ticked
Are you now logging out of Roundcube everytime? - I've been trying to do that but don't always remember, particularly if I just close the browser down with lots of tabs open when not actually viewing webmail. The problem does seem lessened though it's a bit difficult to tell since it was only happening occasionally. It has been OK for the last few days.
I left it open all day today while I was at work and it performed as expected populating the list.
Anotherone
Champion
Posts: 19,107
Thanks: 457
Fixes: 21
Registered: ‎31-08-2007

Re: RoundCube not showing full contents of email inbox

Can you try unticking all those three as they aren't crucial to usage and leave it like that to see if the problems disappear?
drj
Aspiring Pro
Posts: 1,118
Thanks: 37
Fixes: 1
Registered: ‎30-03-2011

Re: RoundCube not showing full contents of email inbox

I have temporarily altered those settings - though I can only remember setting the first one - and don't even know what teh third one means...
drj
Aspiring Pro
Posts: 1,118
Thanks: 37
Fixes: 1
Registered: ‎30-03-2011

Re: RoundCube not showing full contents of email inbox

Quote from: Anotherone
Over the last few days I've experimented with remaining logged in to RC on one tab and doing things on other tabs, or just leaving all the tabs idle and the RC one not selected. On one of these occasions this was overnight with no keyboard or mouse activity (I went to bed). At no time did I get logged out, everything was as I'd left it. So it's a bit of a mystery why this is happening to you.

Over the last three days I've carried out an experiment. After checking webmail emails in the morning I've left the browser open and logged in when going off to work - then checking the situation on my return.
On both Monday and Wednesday the session had terminated. On Tuesday it hadn't...
Would logging on at work affect this?
kmilburn
Grafter
Posts: 911
Thanks: 6
Registered: ‎30-07-2007

Re: RoundCube not showing full contents of email inbox

Logging in at work may have affected it,  however,  I've seen the same problem when only logged in on one machine.
I log in to RC when I get to work, and usually it stays logged in all day,  however every now and again I'll check the RC Tab and find the session has expired or is invalid.
One common factor I've noticed is that every time this happens, I'll have a new message when I log back in  (but it doesn't happen with every new message).
It's as if, when trying to add the new message to the list, every now and again RC trips up over itself and kills the session.