RoundCube not showing full contents of email inbox
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- RoundCube not showing full contents of email inbox
Re: RoundCube not showing full contents of email inbox
19-06-2012 1:51 PM
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Re: RoundCube not showing full contents of email inbox
20-06-2012 7:17 AM
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Re: RoundCube not showing full contents of email inbox
25-06-2012 7:26 AM
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Re: RoundCube not showing full contents of email inbox
25-06-2012 9:12 AM
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Re: RoundCube not showing full contents of email inbox
25-06-2012 9:15 AM
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Re: RoundCube not showing full contents of email inbox
27-06-2012 5:47 PM
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This evening using FF13 I was looking at the "Inbox" wording. When it opened the figure of unread emails was initially 42 - it changed immediately to 36, then when I hit Inbox it changed to 43. The last email had come in about 30 minutes prior.
Since the same sort of issues are occurring on IE8, FF13 and Chrome it can't be anything to do with the choice of browser. It's happening on all three of my machines, two at home and one at work, on a different ISP, and the only common things between all of them is they're all running XPSP3.
Re: RoundCube not showing full contents of email inbox
27-06-2012 6:44 PM
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Well I think I need to go to specsavers as I can't see a 43 anywhere on either of those screen shots. What I can see is the total number of unread mails in the Inbox is 35 in the first shot and 40 is the 2nd shot an increase (as you've mentioned) of 5 messages. Looking at the listing there are indeed 5 more messages at the top of the list in the 2nd shot. Also the count of total messages in the Inbox (bottom right) has gone form 42 to 47, an increment of 5 (as you've mentioned), so all that seems consistent.
I hope you aren't confusing the number of messages in the bottom right hand corner as unread, they are just the total in the Inbox.
The other observation is that you have a number of additional folders created. Do you move messages into these folders manually when you log into webmail or do you imap from a client where you move them, or there are rules set up in the client to move them?
Re: RoundCube not showing full contents of email inbox
27-06-2012 8:59 PM
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The folders are only used in webmail - I POP3 download.
Re: RoundCube not showing full contents of email inbox
27-06-2012 9:42 PM
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Anyway, I've run out of ideas as to what's going on.
Re: RoundCube not showing full contents of email inbox
27-06-2012 11:11 PM
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It's pointless providing screenshots of every instance.
I've already demonstrated that this is a cross platform problem, I'm surprised so few people seem to have noticed it, and equally surprised Plusnet themselves don't really recognise it as a bug in their software.
Re: RoundCube not showing full contents of email inbox
28-06-2012 9:32 AM
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Re: RoundCube not showing full contents of email inbox
28-06-2012 12:48 PM
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Quote from: drj I'm surprised so few people seem to have noticed it,
I expect many people don't know they haven't got an email they weren't expecting, and when it does arrive they don't notice the "delay".
I see this problem most days as Play send out "deal of the day" emails at about 6am and they generally don't appear in the list when I look around mid-day until I refresh the inbox. I think it only happens if it's the most recent one received.
Not a major problem, but disappointing that no-one seems to want to fix it.
Re: RoundCube not showing full contents of email inbox
28-06-2012 5:38 PM
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Tonight I was poised and ready to hit the screengrab button as soon as I'd pressed the login button. Hence there are three screenshots - the initial one showing 48 - before the mailbox had loaded, the steady state initial load when it dropped immediately to 40, and the refreshed list when it went up to 56.
Re: RoundCube not showing full contents of email inbox
29-06-2012 3:55 PM
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Clicked on check for new messages. Inbox total up to 48 but status bar stil says 1 to 20 of 20.
Re: RoundCube not showing full contents of email inbox
29-06-2012 4:18 PM
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In your POP3 settings do you have the option to leave messages on the server set and if so for how long?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
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