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Plusnet email moving to Greenby

FIXED
Mount
Grafter
Posts: 36
Thanks: 12
Registered: ‎19-06-2025

Re: Plusnet email moving to Greenby

Temporarily for a brief period.  Both metronet email and plusnet email currently down again.

daveg6hni
Rising Star
Posts: 249
Thanks: 21
Fixes: 1
Registered: ‎07-01-2009

Re: Plusnet email moving to Greenby

Mine seem OK, no second issue, been working fine all evening...

Davidspeers
Grafter
Posts: 30
Thanks: 14
Registered: ‎01-03-2018

Re: Plusnet email moving to Greenby

Yep.  Thankfully this outage only lasted about 30 mins.  My concern is that there will be many more.

ColdharbourDave
Rising Star
Posts: 79
Thanks: 5
Fixes: 3
Registered: ‎07-02-2022

Re: Plusnet email moving to Greenby

@Mount to add to my earlier teply.

Just now tumed the PC on and Thunderbird.

The new messages one would expect for the "main" account downloaded.

Then up pops the warning box - enter password..You enter the password - and it says no messages. Because, I believe, it is now checking the Postmaster account - which has no messages,.

So is Thurderbird confused by having two mail boxes - one normal one and one "postmaster"? This is course at the insistence of PlusNet. No idea if this is an idiosyncrasy of Thunderbird, or POP3 or what. As I said in my previous reply on this topic this did sometimes happen before the Greenby transfer. But it happens more now.

BTW post migration is the postmaster even necessary? It is of course the one PlusNet uses to send its bills.

There is  one message from Greenby - welcome one.

ALSO in the (in my case likely) event of faults and faut repairs on the line etc. the Postmaster account is where PlusNet raise their tickets.