Plusnet email moving to Greenby

[#1]

I haven't observed this particular feature. Maybe I wasn't looking hard enough.

It does occur to me that the number on the task bar COULD be the number of recent incoming Thunderbird emails not yet opened or inspected.  

[#2]

@Mount 

I have used Thunderbird for years (currently v146 on Win11) ... and never seen numbers attached to the taskbar icon!

There are some settings under General => Incoming Mail => App Icon Options to badge icon with count of new or unread messages. What is your set to?

[#3]

It does do this. I'm on Windows 11 and it does it.

Sorry can't remember what was the case on my previous PC which was Windows XP but I very much doubt Windows XP "supported" having numbers of unread emails in the task bar.

[#4]

And it does now here, after setting "Show badge icon"" and "new messages".

[#5]

@Phaeton   Further to my message # 540 I should have confirmed that I also sometimes receive delayed messages.  And now a specific example.  Ever since Plusnet absorbed Metronet I have had both a metronet email address and a plusnet one.  Also ever since Plusnet has sent notification of my monthly bill to both addresses.  They arrive on 11th of the month at more less the same time for both addresses.  But not this month.  Duly received on 11th Jan at  metronet address but nothing so far at my plusnet address.

The phantom indications on the Thunderbird taskbar icon continue.  The attachment shows the latest - 13 new emails.  If I click on metronet inbox - no response, 13 remains and no new metronet emails.  When I click on the Plusnet inbox the 13 immediately disappears but no new plusnet emails.

What happened to the Plusnet bill notification to my plusnet address and how many others are not arriving?.

Perhaps one of the very helpful Plusnet experts here could comment.  I have given up on the Greenby AI bot