Please Help me stop unwanted emails
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Re: Please Help me stop unwanted emails
4 weeks ago
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John I just managed to PM Leanne_T who asked me to PM a copy of the properties of one of my unwanted emails.
I now have a word file with the properties but didn't know how to attach it.
Katie
Re: Please Help me stop unwanted emails
4 weeks ago - last edited 4 weeks ago
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@Katie222 I have a feeling you can't attach a file to a PM, although you may be able to include it in the body of the message.
Re: Please Help me stop unwanted emails
4 weeks ago
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@pvmb wrote:But, on the Greenby system, surely an Anti Spam setting of "1" is the most aggressive? A higher setting number corresponds to less aggressive.
I don't believe I have been migrated to Greenby yet.
Re: Please Help me stop unwanted emails
4 weeks ago
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Hi Leanne,
I just sent you a PM with 10 examples of the headers, I can't attach a file, so there just plain text.
I've plently to chose from I've had 801 from 17:30 yesterday, I think it was about ~900 the day before. They appear every 2-3 mins 😅
All the emails go into the SPAM folder, I think my SPAM setting was 2 but I can;t check on plus.net website as I think I've been transferred to Greenby but I can;t appear to login in there.
Thanks
Jim
Re: Please Help me stop unwanted emails
4 weeks ago - last edited 4 weeks ago
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Re: Please Help me stop unwanted emails
4 weeks ago
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Managed to get on Greenby website - who knew you had to use the postmaster id/password to access and not the user name, silly me.
I found a settiing called DKIM, which signs your email as proof it comes form you. I know it can be used by outlook/iCloud mail but I assume it won't work here. I primarly read email via iPhone/IPad apps.
Re: Please Help me stop unwanted emails
3 weeks ago
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Despite putting the PN spam filter back up to 2 the spam has continued, but at a much lesser rate (only a couple of mails per day). Maybe the brief stoppage before was just a coincidence. I will leave it as is for now and only put it up to 3 if the volume of spam increases.
Re: Please Help me stop unwanted emails
3 weeks ago - last edited 3 weeks ago
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I found a settiing called DKIM, which signs your email as proof it comes form you. I know it can be used by outlook/iCloud mail but I assume it won't work here.
I really dont know why that setting is present for a Plusnet email account in the Greenby portal. Enabling it generates a DKIM key and shows the required DNS record that needs adding to the domain DNS. Since there is no access to create TXT records in DNS for an <account>.plus.com domain , its pointless!
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: Please Help me stop unwanted emails
3 weeks ago
- last edited
3 weeks ago
by
Mav
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Yes DKIM does appear useless for a std user, looks more usefull for a server IT setup.
My spoof emails count was:
8-9 Apr 904 emails
9-10 Apr 106 emails
They had been coming in at 2-3 min intervals at 10am this morning, now it;s one evry 60 mins - his bot farm must have moved on to somebody else😀Thanks
Jim
Re: Please Help me stop unwanted emails
3 weeks ago
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I got just one through yesterday and none today so far, fingers crossed!
The only thing new that I did was to set my computer (Mac Mini) to put anything with a header containing 'YOU PERVERT' straight into the Junk folder in Mail. That was sometime on Thursday. (I was still moving them manually into Junk on my phone and clicking on "Mark as spam" in webmail to move them to the junk folder.)
As with you, I'm hoping they've finally given up on attempting to con me out of my savings!!
Full Fibre since September 2023
Mac OS and Firefox user with latest versions of both
Re: Please Help me stop unwanted emails
3 weeks ago
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Re: Please Help me stop unwanted emails
3 weeks ago
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No, @Chris_S, none since the lone message on Friday., thank goodness!
Full Fibre since September 2023
Mac OS and Firefox user with latest versions of both
3 weeks ago
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When I started this thread I was really concerned about these malicious emails and had been getting them already for weeks.
Now over the weekend I haven't had any but hardly dared say anything in case they started again.
Thanks to you all for support and explanation that it would end eventually. You're all stars.
Re: Please Help me stop unwanted emails
3 weeks ago
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None for me for the last two days as well.👍
Re: Please Help me stop unwanted emails
a week ago
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The evil emails started again at the weekend - sick to death of them.
Katie
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